Customer Success Manager

1 week ago


Perth, Australia Nucleus Global Solutions Full time

This **_impressive CX Consultancy _**continues its meteoric rise on the back of an impressive portfolio of leading-edge contact centre-related software products. The focus upon quality and best practice are hallmarks of both the organisation itself, as well as the solutions they deliver. Increasing product demand & growth has signalled the requirement for the addition of a proven **Customer Success Manager** with at least five years of continuous experience in customer/account management positions.

Working in concert with a dedicated, and rapidly growing, EMEA-wide team, you will have experience being part of a professional services, service delivery, or account management organization that has handled software solutions for large enterprise customers and possess strong domain experience contact center technologies, as well as cloud-based/SaaS solution offerings. You must have experience in complex account management for ASX 100 companies and demonstrate an ability to develop opportunities & lead with insight, whilst taking control of the customer conversation and evangelising the companies message.



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