Service Delivery Associate
2 weeks ago
Exciting opportunity to work for a global organisation
- Close knit, diverse and collaborative team culture
- January start, Melbourne CBD Location
**OUR STORY**
FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.
**THE OPPORTUNITY**
We have an exciting opportunity for a **Mailroom Operator **to join our Customer Service team based in Melbourne CBD.
Some of your responsibilities will include:
- Supervising and assisting team to provide an efficient mail service delivery
- Collating incoming/outgoing mail and courier data
- Delivering a great service and building strong relationships with your clients
- Advising customers of the most efficient solutions to meet their distribution requirements
- Prioritising and monitoring customer requests according to complexity and urgency
- Completing daily record keeping functions and reporting
- Completing monthly transaction data
**Skills & Qualifications**:
- As an experienced professional in mailroom operations, you will bring the below valued skills to our business:
- Demonstrated experience in a service delivery environment with exceptional customer service skills
- Demonstrated understanding of Mail, Incoming, Outgoing and Registered Parcels
- Intermediate PC skills and computer literacy, including MS Office
- Ability to work with mínimal supervision with exceptional customer service skills
**BENEFITS**:
- 12 weeks full pay parental leave
- In house training and development and Generous Educational Assistance policy
- Diverse Career Development opportunities
- Employee Discounts through our “Gold Pass” rewards platform
- Income Protection and Life Insurance
- Salary Packaging & Novated Leasing available
**OUR COMMITMENT**
**Diversity & Inclusion**
Respecting diversity is the foundation of everything that we do at FBAU.
This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.
We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.
**Vaccination Policy**
The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU
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