Communications and Engagement Advisor

2 weeks ago

Wollongong, Australia IRT Full time

**About IRT**
- Founded in 1969, IRT’s mission was to provide better options in housing and care for older people. Now 50 years later, our purpose remains the same.

We improve the lives of more than 9100 people every day in NSW, the ACT and Qld. We’re one of Australia’s largest community-owned providers of independent living, aged care and home care. We’re proud to have more than 40 communities and home care service hubs in NSW, the ACT and Qld.

IRT is an equal opportunity employer. We find excellence in diversity and are committed to creating an inclusive environment for all employees. We are proud of our culture and employ people across a diverse range of occupations, backgrounds and skills, who are passionate and committed to creating a better world for all older Australians.
- **About the Role**
- We are seeking to appoint a motivated and creative **Communications and Engagement Advisor with 5+ years of experience** to help drive the development and implementation of **IRT’s communication strategies for internal and external stakeholders.**

**This involves**:

- Developing and implementing strategic communication and engagement plans for key projects, initiatives and events
- Coordinate execution of consultation activities such as community forums, drop in events, and consultation with key community stakeholders
- Coordinate responses to stakeholder concerns or complaints regarding project activities
- Provide feedback to development managers for input into planning and project management
- As required, provide updates to the Property Development team on communication and engagement activities, flagging any emerging risks or barriers to the project with regard to the intersection or conflict with other IRT projects.
- Producing multimedia communications (including written materials) across a range of channels ensuring communication is coordinated and consistent with corporate objectives
- Writing and developing content for IRT employees, customers and external stakeholders
- Engage and manage provider/s of community consultation services for the development and initiation of project consultation strategies and requirements
- Develop excellent working relationships with key internal and external stakeholders and work across the organisation to identify communication opportunities and ensure communication activities are consistent
- Ensure all communications comply with IRT communications and brand guidelines
- Manage specific projects and participate in working parties to support the Group Head of Media and Communications. Engaging and managing provider/s of community consultation services for the development and initiation of project consultation strategies and requirements.

**To Be Successful You Will Have**
- **Degree or tertiary qualification **or extensive demonstrated experience in a related discipline (**corporate communications and stakeholder engagement**)
- Demonstrated experience preparing stakeholder engagement plans for complex projects involving multiple stakeholders
- Understanding of community consultation methodology and related local and state planning law (including the value of genuine engagement and elements such workshops and forums (virtual or in person)
- Highly-developed written and interpretive skills and the ability to gain support and co-operation from others
- Understanding of reputational risk and mitigation measures
- Demonstrated ability to prioritise tasks and work to competing deadlines
- Ability to develop professional reports and presentations
- Action oriented, innovative and able to translate broad goals into achievable steps
- Customer centric approach and ability to empathise with IRT’s customers and residents
- Personal values of integrity, authenticity and transparency
- Valid current driver’s licence
- Desirable: Demonstrated experience in digital/ social media
- Desirable: Understanding of the aged care and retirement living industry.

**Benefits for You**
- Competitive pay and more cash in your pocket (less tax) with not-for-profit salary packaging
- Flexible working conditions
- Birthday leave - relax and take a day off on us
- Professional and career development opportunities
- Multiple career pathways
- Discounted gym memberships
- Free counselling via Employee Assistance Program (EAP) and staff wellness program

**How to Apply

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