Customer Loyalty Officer

3 weeks ago


Mulgrave, Australia Nissan Australia Full time

**Job no**: ABJPR
- Exciting and innovative global brand with Hybrid working
- Ability to make a difference with outstanding career development
- On-site car parking, lease vehicle options and many more benefits

An exciting opportunity has arisen for an experienced Customer Service professional within our Financial Services team. Read further details below on what is required as the newest Customer Loyalty Officer within the group..

**ABOUT YOU**

Ability to persuade others with a focus on outstanding customer experience.

Outgoing personality with a can do attitude.

Financial Services experience in direct sales or customer service with the skills to manage multiple relationships.

**DRIVERS**

Proactively retain customers who enquire about vehicle upgrades and vehicle upgrade financing, and end of contract balloon refinancing.

Build relationship with customers interested in our brand and connect them with our dealer network.

**KEY FEATURES**

Exciting and upbeat department willing to go the extra mile for our customers.

Ability to retain customers no matter what vehicle option they require.

**ABOUT US**

Founded in 2008, NFSA employs over 200 staff nationally, with Head Quarters in Melbourne and operations spanning Australia and New Zealand.

We offer financial services solutions for Nissan, Renault, Mitsubishi and Skyline Car Finance. Our goal is to support customers to achieve vehicle ownership and provide dealers superior value and service.

**ABOUT THE JOURNEY**

Leave A Mark: We can do anything we set our minds to.

We don’t wait to have success handed to us. We’re outcomes driven, and that means having the ambition, belief, and dedication to delivering a plan.

We’re bold and not afraid to stand out or make real change.

We’re Not: Win at all costs

**WHAT WE CAN OFFER YOU**

A hybrid-working environment where you can truly enjoy work-life balance.

Extensive training and ongoing support to ensure you can confidently interact with our customers.

An organisation who is invested in the development of their people.

Employee benefits such as, Employee assistance program, subsidised School holiday programs, Insurance, Exclusive Nissan vehicle discounts including family lease, Big4Holiday Park discounts and many more.

**WHAT YOU NEED TO DO NOW**:
Applicants will be required to provide evidence of their eligibility to work in Australia, and be required to undertake required checks as a condition of employment.

Nissan is proud to be a Circle Back Initiative Employer and will acknowledge all our applicants. Your interest in Nissan is valued and if not this role, there may be one in the future.

LET’S POWER OUR FUTURE TOGETHER
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Published on_ 16 Jan 2023, 11:17 PM



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