Customer Service Officer
5 months ago
**Work Type**:
- Permanent - Full Time**Work Mode**:
- On-site**Industry**:
- Call Centre & Customer Service**Location**:
- Mulgrave - Victoria**Salary**:
$63,000 - $65,000 + Super
**Reference**:
- BH-26297-2- **Your key duties will include, but not limited to**:
- Process sales orders accurately through SAP
- Provide updates on stock availability, pricing, delays and ETA’s
- Following up with customers pre and post servicing
- Respond to general product and delivery enquiries
- Fielding enquires regarding repairs and credits from existing clients
- Produce daily sales order reports and other reports as requested by management
**Ideally you will have**:
- Strong product-based customer service experience within an office environment
- Previous CRM and MS Office experience, particularly SAP will be highly regarded
- Ability to work to deadlines and balance priorities
- Strong attention to detail and accuracy
- Collaborative team player with strong communication skills
This is a great opportunity to join a friendly supportive and dedicated team. This company prides themselves on their positive company culture, strong leadership, and growth opportunities. With free parking onsite and a hybrid working model after the initial training period. This is an opportunity not to be missed, APPLY Today
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