Service Receptionist

7 months ago


Castle Hill, Australia Autosports Group Full time

Castle Hill Volkswagen is owned by Autosports Group (ASG) which is a large, listed retail automotive group representing the world’s greatest prestige and luxury automotive brands is looking for an experienced Service Receptionist. Join a team of great people working with this well-known brand.

A great opportunity to get your foot into a fantastic working environment and grow your career while being an integral part of a busy team.

**About the role**

A great role that requires someone with a positive outlook, effective organisational skills, possess good time management abilities, attention to detail, good team building skills and lots of initiative. Your day-to-day responsibilities will include but not limited to:

- Answering of incoming service calls and returning calls on behalf of the Service Department.
- Helping customers to book taxis, hire cars or give directions
- Assisting the Concierge in meeting and greeting Service clients and booking their vehicles in and out

**To be considered for the position, you will have**:

- A commitment to delivering high levels of customer service
- Must be able to follow processes and procedures to meet company standards.
- Microsoft Office user skills, be able to adapt to new technology
- High attention to detail and well-developed communication skills
- Ability to multi skill and prioritize duties and work in a team environment
- Previous experience in a similar position or within the retail automotive industry would be desirable.

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

Licence/Certification:

- Driver Licence (required)

Work Authorisation:

- Australia (required)

Work Location: In person


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