Dental Assistant and Receptionist
1 month ago
As a key member of our team, you will be responsible for providing exceptional patient care and support to our dentists and patients. Your duties will include preparing patients and facilities for dental treatment, delivering quality chairside assistance, and maintaining infection control standards and procedures.
Key responsibilities include:
- Maintaining our amazing customer and team culture
- Preparing patients and facilities for dental treatment
- Delivering quality chairside assistance to our dentists
- Maintaining infection control standards and procedures
- Meeting and greeting patients, providing a great first impression
- Booking and amending appointments, answering the phone, updating patient records
- Supporting the Practice Manager and clinical team with the smooth running of the practice
- Making patients aware of dental services and offers
- Handling payments
- Accessing sensitive information whilst maintaining patient confidentiality
You'll be:
- Ideal candidate will have 1+ years' experience in Australia as a dental assistant or dental receptionist
- Certificate III or IV in Dental Assisting highly regarded
- Willing to learn dental assisting or reception - on the job training provided
- Motivated self-starter, fast-paced and dynamic role
- Exceptional communication and interpersonal skills
- Passionate about customer service and patient care
- Organised with attention to detail
- Ability to build rapport with patients, in a cheerful, light-hearted manner
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