Retail Supervisor: Marais Men

4 months ago


Melbourne, Australia Marais Enterprises Pty Ltd Full time

About MARAIS Group

Founded in 2004, MARAIS Group inspires global fashion connoisseurs with enigmatic and enchanting boutiques of luxury designer wear. With 3 stores across Australia, including MARAIS multi-brand boutiques, housing many names including Loewe, Rick Owens, Maison Margiela, Jacquemus and Alexander McQueen. Each of the boutiques invites you to an innovative and immersive experience that will awaken your creative expression.

About the Role:
Ensure efficient daily operations by leading the team and monitoring staff performance, managing the day-to-day operations to meet sales targets, and providing staff supervision for **Marais Men QV Boutique**.

**Position Descriptions**:
**Administrative Tasks**
- Assist in providing store, employees (KPI) and product performance reports
- Assist Store Manager to ensure accuracy of the stock level and count, transfers and reporting any discrepancy immediately
- Provide proposals to Store Manager with operation improvements
- Cash handling
- Enforce all security systems protocol to secure merchandise

**Store Management**
- Oversee daily operations - opening, closing and store maintenance
- Daily briefing and de-briefing of sales targets
- Assist Store Manager to enforce store operation policies
- Assist floor staff allocation in accordance to operational requirements
- Ensure a safe working environment in accordance to OH&S

**Sales & Client Relationship Management**
- Perform and contribute to effective sales results
- Clientele building and drive CRM retention rate across all Marais channels
- Assist with customer requests in a timely manner
- Assist with promotional events as directed
- Respond to all client enquiries
- Experience in conflict resolution with clients in a professional manner

**Staff Management**
- Assist with organisation of roster according to operational requirements
- Enforce company policies and regulations
- Orientating and coaching new staff members
- On spot training to develop staff knowledge and skills
- Enforce corrective actions to improve employee performance
- Enforce corrective actions to maintain employee conduct

**Key Requirements**
- Minimum of 2 years experience in a similar role
- English language proficiency - written and spoken
- Commercial awareness of latest luxury fashion trend
- Strong organisational skills
- Strong knowledge of Microsoft Office Word Doc, Excel, Powerpoint and any updated forms
- Strong knowledge in management
- Strong communication skills
- Strong attention to details
- Strong knowledge in commercial trading legislation
- Ability to work with deadlines
- Ability to work independently as well as a team
- Extensive experience in coaching skills
- Extensive experience in conflict resolution
- Extensive experience in sales and clientele building

Pay: From $60,000.00 per year

Schedule:

- Rotating roster

Supplementary Pay:

- Commission
- Performance bonus

**Experience**:

- Customer relationship management: 2 years (required)
- staffing and rostering: 1 year (required)
- Budgeting: 1 year (required)
- KPI and Sales Target: 1 year (required)

Work Authorisation:

- Australia (required)

Work Location: In person



  • Melbourne, Australia Marais Enterprises Pty Ltd Full time

    **About MARAIS Group** Founded in 2004, MARAIS Group inspires global fashion connoisseurs with enigmatic and enchanting boutiques of luxury designer wear. With 3 stores across Australia, including MARAIS multi-brand boutiques, housing many names including **Loewe**, **Rick Owens**, **Maison Margiela, Jacquemus**, **Sacai **and **Alexander McQueen, etc**....


  • Melbourne, Australia Marais Enterprises Pty Ltd Full time

    **About MARAIS Group** Founded in 2004, MARAIS Group inspires global fashion connoisseurs with enigmatic and enchanting boutiques of luxury designer wear. With 4 stores across Australia, including MARAIS multi-brand boutiques, housing many names including **Rick Owens**, **Maison Margiela, Jacquemus**, **Sacai **and **Khaite, etc**. Each of the boutiques...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Luxury Men's Boutique Manager RoleWe are seeking a highly skilled and experienced Luxury Men's Boutique Manager to lead our store in Melbourne CBD.About the Role:As the Luxury Men's Boutique Manager, you will be responsible for delivering an exceptional customer experience, providing personalized service, and driving sales growth. You will have a deep...


  • Melbourne, Victoria, Australia Johnny Bigg Full time

    We are a fast-paced men's fashion wear brand with a strong presence in the market.Our team is dedicated to delivering high-quality menswear and exceptional customer service.We pride ourselves on our amazing culture, encouraging growth and development for all employees.About Us:We have a minimum of 2 years fashion retail management experience.Experience in...

  • Retail Supervisor

    2 weeks ago


    Melbourne, Australia Magic Hand Car Wash Franchisor Pty Ltd Full time

    **Magic Hand Car Wash**, Australia’s best-rated Car Wash, is seeking a motivated and experienced Retail Supervisor to join our dynamic team. **About the role** At Magic, we value the key role that our supervisors play in our business. A strong and capable leader is critical in fostering excellence among our teams, ensuring customer satisfaction, and...

  • Retail Supervisor

    4 months ago


    Melbourne, Australia Magic Hand Car Wash Franchisor Pty Ltd Full time

    **Magic Hand Car Wash**, Australia’s best-rated Car Wash, is seeking a motivated and experienced Retail Supervisor to join our dynamic team. **About the role** At Magic, we value the key role that our supervisors play in our business. A strong and capable leader is critical in fostering excellence among our teams, ensuring customer satisfaction, and...


  • Melbourne, Victoria, Australia Brand Collective Full time

    About Brand CollectiveWe are one of Australia's leading apparel, footwear & sport groups, operating our omnichannel offer across 300+ stores with over 3,000 team members, a comprehensive online business and an extensive wholesale network.Our portfolio ranges from iconic heritage to timeless contemporary, from street culture to considered craftsmanship, and...


  • Melbourne, Victoria, Australia Chadstone Full time

    At Chadstone adidas Brand Concept Store, we're committed to empowering our retail team members to achieve their full potential. As a Full-Time 3IC, you'll play a vital role in driving sales targets and delivering an exceptional customer experience.We offer a competitive salary of approximately $60,000 per annum, reflecting the store's location and industry...


  • Melbourne, Victoria, Australia Brand Collective Full time

    Exciting Opportunity for a Men's Footwear Trading Operations Manager at MyerWe are seeking an experienced professional to oversee and optimize the trading operations for Men's Footwear across multiple brands in the Myer channel.About Us:Brand Collective is one of Australia's leading apparel, footwear & sport groups, operating our omnichannel offer across...


  • Melbourne, Victoria, Australia Johnny Bigg Full time

    Leadership Role at Johnny BiggWe are seeking a highly skilled and experienced Store Manager to join our team in MYER MELBOURNE BOURKE ST.About the Role:The successful candidate will be responsible for providing exceptional customer service, managing a team of sales associates, and driving sales growth through effective visual merchandising and commercial...

  • Men's Formal Wear

    6 months ago


    Melbourne, Australia Frontline Recruitment Full time

    **Men's Formal Wear & Suiting - CBD & Surrounds - Casual** **The Company** The ultimate destination for stylish menswear, specialising in suits and formal wear. Their stores offer an upbeat and inviting atmosphere. Their knowledgeable and friendly staff are true fashion enthusiasts, their passion for menswear is infectious, making every visit an enjoyable...


  • Melbourne, Victoria, Australia Johnny Bigg Full time

    About Johnny BiggWe are a leading fast-paced men's fashion wear brand with a strong presence in the market place.Our focus is on delivering high-quality fashion forward menswear for the big and tall.We pride ourselves on great customer service and a strong retail culture.ResponsibilitiesProvide a shopping environment where our team delivers excellence in...


  • Melbourne, Australia Jivaro Full time

    Melbourne based - Market leader in licensed and branded soft goods - Work life balance Our client is a market leader in licensed and branded soft goods within the Australian retail market. They have a product offering that crosses numerous categories including Apparel, Footwear, Bags, and Manchester. As a company, they pride themselves not only on design...


  • Melbourne, Australia Compass Group Australia Full time

    **_Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events, corporate cocktail parties to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences._** We are seeking a **Food & Beverage Supervisor **to join our team based at...


  • Melbourne, Australia Compass Group Australia Full time

    **_Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events, corporate cocktail parties to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences._** We are seeking a **Food & Beverage Supervisor **to join our team based at...


  • Melbourne, Australia Compass Group Australia Full time

    **_Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events, corporate cocktail parties to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences._** We are seeking a** Part time Food & Beverage Supervisor **to join our team...


  • Melbourne, Victoria, Australia The Talent Mill Full time

    **About the Role**We are seeking a talented and enthusiastic Sales Associate to join our Australian menswear designer team in Melbourne.About Our ClientOur client is a renowned pioneer in men's designer fashion, with a reputation for exceptional customer service and relationship building.The OpportunityYou will be responsible for developing strong...


  • Melbourne, Australia Airport Retail Enterprises Full time

    **ABOUT US** Founded in 1971, Airport Retail Enterprises (ARE) is an Australian owned, food & beverage company that specialises in creating amazing customer dining experiences within airports. With over 50 years of expertise, we're passionate about providing people with what they want, when they want, across a range of exclusive services and venues. Our...


  • Melbourne, Australia Compass Group Australia Full time

    **Casual or Fulltime positions available**: - **NGV at Southbank**: - **9am-5pm $28 p/h** **Restaurant Associates has an enviable track record, working with some of the most prestigious venues and corporations in the world. From grand gala events to intimate gatherings, we provide bespoke food solutions and exceptional dining experiences.** We are...


  • Melbourne, Victoria, Australia Frontline Retail Melbourne Full time

    Job Title: Luxury Men's Boutique ManagerAbout the Role:The ideal candidate will be instrumental in upholding the brand's legacy of timeless elegance and exceptional service, delivering impeccable customer service and guiding customers in their style choices.Key Responsibilities:Deliver exceptional customer experiences, providing a personalized approach and...