Customer Admissions Manager

6 months ago

Gold Coast, Australia Infinite Aged Care Full time

Give back to the community in a job you love
- Relationship / Channel Partner Management Focus.
- Car allowance, plus laptop & phone provided.

Reporting to our National Sales & Relationship Manager, the Customer Admissions Manager (CAM) is responsible for driving sales and occupancy, plus maintaining strong relationships with residents and partners within our organisation.

This unique role in the aged care sector, breaks the traditional views on acquiring new consumers. It will challenge and reward you professionally - and for a true sales professional who thrives on achieving outstanding sales results and delivering service excellence, the role provides unlimited scope to be rewarded for both.

Based between our Ashmore and Tweed Heads facilities, this role will be working as part of a small group, supported by a cohesive marketing and sales support team. You will grow occupancy and admissions by working with existing channel partners and fostering new partnerships within the healthcare sector. It will be a requirement for our new CAM to drive between both our Ashmore and Tweed Heads facilities regularly, so a current driver’s licence and car is a must.

You will also work closely with our new resident families to guide them through what can be an emotional, stressful, and often very confusing process to understand the aged care system.

**Our ideal applicants will**:

- Have proven experience in sales, business development, or relationship management, preferably in the aged care or healthcare industry.
- Be able to demonstrate the ability to manage a referral / channel partner network which can generate qualified leads.
- Be able to build strong relationship and by doing so close deals and achieve targets.
- Possess excellent time management skills.
- Empathy, compassion, and a genuine interest in supporting the needs of elderly individuals.
- Proficiency in using CRM software, Microsoft Office, and other relevant tools.
- Knowledge of aged care regulations, policies, and industry best practices will be highly regarded.

**What’s in it for you?**
- Car allowance, plus laptop and phone provided.
- Food, Clothing, Electrical and other services employee discounts via our external partner called Flare.
- Free and confidential Employee wellbeing, financial counselling, mental health and life coaching via our Employee Assistance Program.
- Ability to earn referral payments via our internal employment promotions program.
- We offer our employees the opportunity to broaden their skills and achieve their potential whilst at the same time create a home away from home for our residents and their loved ones.

Infin8care, is a leader in residential aged care. We have facilities in Queensland, NSW and South Australia and we take pride in our ability to provide an environment which encourages and enables residents to remain independent.

To view our Ashmore and Tweed Heads facilities, click the links below:
If you would like to know more about us or this position before applying, then please reach out to our recruitment specialist managing this assignment - Teri Vallely on 07 5667 0815

  • Admissions Cashier

    6 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Admissions Cashier** **$30.15 per hour Casual** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our properties and access to our...

  • Seasonal Admissions Cashier

    2 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Seasonal Admissions Cashier** **$31.28 per hour Casual** **Fixed Term until 28th February 2025** **Sea World, Main Beach, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of...

  • Day Hospital Patient Admissions/ Reception- Icon

    7 months ago

    Gold Coast, Australia Icon Group Full time

    **Administration** **Gold Coast** **Part Time** **Icon Cancer Centre Australia** - Friendly and Supportive Team Environment - Permanent Part-Time Position (45hr fortnight) - Monday - Friday Site open from 7.30am - 5pm daily. **About the role**: We have an opportunity for a Patient Admissions/Reception Officer to join our Southport centre. This position...

  • Customer Experience Manager

    6 months ago

    Gold Coast, Australia HAYS Full time

    Established construction company searching for an experienced Customer Service Manager in central Gold Coast **Your new company** Established in 2004 in Queensland, our client has successfully completed developments across South Australia, Brisbane, Perth, and the Gold and Sunshine Coasts. Committed to elevating the standard of living throughout...

  • Medical Secretary

    6 months ago

    Gold Coast, Australia Icon Group Full time

    **Administration** **Gold Coast** **Part Time** **Icon Cancer Centre Australia** **Medical Secretary / Receptionist - Icon Cancer Centre, Southport, Gold Coast QLD** - Mixed Role: Medical Secretary & Receptionist (Main Reception & Day Hospital). Join our existing admin team in a role that assists across various departments. - Permanent, Part-Time (40 hrs...

  • Medical Secretary

    6 months ago

    Gold Coast, Australia Icon Group Full time

    **Administration** **Gold Coast** **Part Time** **Icon Cancer Centre Australia** **Medical Secretary / Receptionist - Icon Cancer Centre, Southport, Gold Coast QLD** - Mixed Role: Medical Secretary & Receptionist (Main Reception & Day Hospital). Join our existing admin team in a role that assists across various departments. - Permanent, Part-Time (70 hrs...

  • Customer Service Manager

    8 months ago

    Gold Coast, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity Dynamic growing company Potential for promotion Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company. The successful...

  • Administrative Support Specialist

    1 month ago

    Gold Coast, Queensland, Australia Healthscope Full time

    We are seeking an experienced Administration Officer to join our Emergency Department at Gold Coast Private Hospital.As an Administration Officer, you will be responsible for performing a broad range of administrative duties, including managing the emergency reception desk, answering and redirecting calls, preparing admission paperwork, and conducting...

  • Assistant Production Manager

    2 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Assistant Production Manager** **Full Time Salary** **Australian Outback Spectacular, Oxenford, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our...

  • Assistant Production Manager

    7 months ago

    Gold Coast, Australia Village Roadshow Limited Full time

    **Assistant Production Manager** **Full Time Salary** **Australian Outback Spectacular, Oxenford, Gold Coast** **About the Perks!** - Unlimited free entry to our amazing theme parks - Earn complimentary passes for family and friends - Enjoy discounts on food & beverage, retail and animal experiences - Enjoy a wide variety of discounts throughout our...

  • Administration Officer

    7 months ago

    Gold Coast, Australia Healthscope Full time

    Rewarding, fast paced role Positive and collaborative work environment Career progression opportunities The Opportunity Our Emergency Department have new opportunities for experienced administration officers to join our team.  Gold Coast Private Hospital  are seeking casual team members with excellent customer service skills to work across...

  • Onsite Applications Manager

    3 months ago

    Gold Coast, Australia accesso Full time

    **Position Overview**: Do you love tech, but have a passion for people too? As an **Onsite Applications Manager**, you will work within the accesso Operations team supporting the Mobile App & Virtual Queuing operation at the Village Roadshow Theme Parks in Gold Coast, Australia. you will be responsible for owning and developing the relationship with clients...

  • Customer Service Operations Manager

    1 month ago

    Gold Coast, Queensland, Australia Drakes Supermarkets Full time

    Drakes Supermarkets is a retail industry success story. A family-owned and operated private company, we are Australia's largest independently-owned supermarket chain.Due to our unprecedented growth, we provide excellent career opportunities within our company.The successful applicant will be given the opportunity to treat the grocery department as if it were...

  • Customer Service Assistant Manager

    7 months ago

    Gold Coast, Australia Drakes Supermarkets Full time

    Exciting Career Opportunity Dynamic growing company Potential for promotion Drakes Supermarkets is a Retail industry success story. A family owned and operated private company, we are Australia's largest independently-owned supermarket chain. Due to our unprecedented growth, we provide excellent career opportunities within our company. The...

  • Administration Officer

    6 months ago

    Gold Coast, Australia Icon Group Full time

    **Administration** **Gold Coast** **Part Time** **Icon Cancer Centre Australia** **Administration Officer (Medical Records & Reception) - Icon Cancer Centre Southport** - Permanent, Part Time Role, Weekdays (42 hours f/n) -Weekdays Only - Join the administration team supporting our oncology day hospital and making a difference in our patients lives. -...

  • Customer Service Manager

    7 months ago

    Gold Coast, Australia OZK Cleaning Services Full time

    OZK Cleaning Services is a commercial cleaning company that offers a supportive and vibrant work environment. We are proud to deliver high quality services to our customers and we are currently expanding our business. We are looking to appoint an experienced and reliable Customer Service Manager / Sales Representative to deal with our existing and potential...

  • Medical Receptionist

    6 months ago

    Gold Coast, Australia Icon Group Full time

    **Administration** **Gold Coast** **Part Time** **Icon Cancer Centre Australia** **Administration Officer (Medical Reception & Medical Records) - Icon Cancer Centre Southport** - Casual Role, Weekdays (Full day shifts) - On average, we expect to be able to offer 1-3 shifts per week (~20 hours), with fluctuations over the course of the year to cater for...

  • Restaurant Manager

    4 weeks ago

    Gold Coast, Queensland, Australia Grill'd Full time

    About Grill'dWe're a fast-growing restaurant network with 165 locations across Australia, offering a unique work environment that combines hospitality and community engagement. Our team is passionate about delivering exceptional customer experiences and building lasting relationships.Salary: AU$60,000 - AU$80,000 per annum, depending on experienceAbout the...

  • Legal Counsel

    6 months ago

    Gold Coast, Australia Queensland Health Full time

    The Role An opportunity has become available for a Legal Counsel (Office of the General Counsel) to join Gold Coast Health (GCH) where the focus of our 12 000-strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia. You will - Provide high quality and timely legal advice and...

  • Day Hospital Receptionist

    6 months ago

    Gold Coast, Australia Icon Group Full time

    **Administration** **Gold Coast** **Part Time** **Icon Cancer Centre Australia** **Day Hospital Receptionist / Medical Secretary - Icon Cancer Centre Southport** - Mixed Duties role (Reception, Practice Management & Secretarial Duties) - Join our friendly and supportive existing Administration Team - Permanent, Part-Time (64 Hours Per Fortnight) -...