Waitstaff

4 weeks ago

Melbourne, Australia Luci Full time

This position is open to Australian residents only or applicants who have the legal right to work in Australia, visa sponsorship opportunities are not available.

**About Luci**

Luci is a contemporary Australian restaurant with Italian influences set in the grand hall of the historic Equity Chambers Building. We serve a buffet breakfast daily and an à la carte service during dinner.

**About the role**

We are on the lookout for talented and enthusiastic team members. You will understand the importance of professional customer service and be capable of providing nothing less than the best to our guests.

In your new role you will be an energetic individual, responsible for upholding the highest quality standards within Luci. Reporting to the Food & Beverage Manager, you will enjoy working as part of a team on a rotating roster, in a fast-paced environment.

**We are looking for team members to work either**:

- Breakfast shifts from 6am until 12pm
- Dinner shifts from 5pm until midnight.

**What will I be doing?**
- Create a warm welcome for all guests
- Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a food runner, barista or bartender when required
- Understand menu content, any menu changes and promotional activities
- Preparing of mise-en-place
- Maintain a clean, tidy and well prepared service area
- Demonstrate high standards of customer service

**What are we looking for?**
- Must have a current and valid Victorian ‘Responsible Service of Alcohol’ certificate
- Demonstrated experience within a fine dining restaurant is highly regarded
- Friendly, positive, energetic disposition with a charismatic personality capable of delivering exceptional customer service
- Fluent in the English in order to communicate professionally with guests and team members
- Demonstrated ability to resolve problems and conflict, and work effectively under pressure
- Good organisational skills
- Well-presented and calm demeanour
- A passion for delivering exceptional levels of guest service
- Willingness and ability to work 25 hours, around a 7 day week roster including mornings, evenings, weekends and public holidays

**What will it be like to work for Luci at Hilton?**
- Flexible shifts that work around your schedule
- Worldwide travel discounts at unbelievable rates for you and your friends and family
- A competitive wage with penalty rates that are higher than industry average.
- Free dry-cleaning for your uniform
- Free access to growth and development opportunities from top class providers; Harvard University and LinkedIn Learning just to name a few
- A workplace culture that foster personal wellbeing and gives you free access to Employee Assistance Programs to support your mental and physical wellbeing

**Job Types**: Part-time, Permanent, Casual

**Salary**: $28.46 - $39.85 per hour

**Benefits**:

- Employee discount
- Referral program

Schedule:

- Afternoon shift
- Day shift
- Evening shift
- Flexible hours
- Morning shift
- Public holidays
- Rotating roster
- Weekend availability

Supplemental pay types:

- Overtime pay
- Penalty rates
- Tips

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