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Sales and Customer Service Representative
2 weeks ago
Are you an experienced customer service and sales representative looking for a new challenge? Do you take pride in providing exemplary customer service and are skilled at driving sales?
We are looking for an enthusiastic, customer-oriented Customer Service and Sales Representative for our client who are a packaging company based SOR.
**Responsibilities**:
- Provide outstanding customer service by responding to customer inquiries in a timely and efficient manner
- Follow up with customers on their orders and ensure that all requests are handled in a professional manner
- Monitor customer feedback and use it to improve customer service and sales processes
- Develop and maintain relationships with customers to ensure their satisfaction
- Assist in developing new sales strategies and initiative
- Analyse customer data to identify trends and opportunities for growth
- Assist in the development of promotional material
- Generate reports on sales performance and customer satisfaction
To be successful you will have:
- Prior experience in Sales and Customer service
- Positive attitude
- Ability to work autonomously as well as in a team
- Excellent organisational skills
- Australian drivers license
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