Service Delivery Clerk

7 days ago

Mount Kuringgai, Australia CDC NSW Full time

**About Us**:
ComfortDelGro (**CDC**) is one of the largest private bus operators in New South Wales and nationally. In New South Wales, you may know CDC NSW by our operating brands; Hillsbus, Forest Coach Lines, Hunter Valley Buses, and Blue Mountains Transit. Employing around 2000 employees and operating from 15 sites across Sydney, the Hunter Valley and the Blue Mountains, CDC NSW is part of ComfortDelGro’s fast growing global network of more than 40,000 vehicles operating in seven countries.

**The Role**:
CDC NSW is looking for a dynamic, passionate and self-motivated **Service Delivery Clerk **to join their team at Northmead depot. This is an ongoing full-time opportunity reporting to the Depot Manager to provide support across various tasks at Mount Ku Rig Gai Depot

Duties and Responsibilities:

- Manage record keeping for lost property including disposal and responding to inquiries. Work closely with the customer service team in relation to the management of lost property.
- Respond to customer complaints and provide good customer service support ensuring that complaints and inquiries are dealt with in a timely and professional manner.
- Maintaining communications reports and ensure they are recorded.
- Ensure company assets are properly maintained secured and protected.
- Provide general administration support to the depot.
- Raise and receipt Purchase Orders as required
- Order and distribute employee uniforms
- Order stationery and depot stock
- Work in a safe manner at all times and in accordance with CDC Policy and Procedures
- Following instructions and using the safety equipment provided
- Reporting hazards and incidents

**About You**:

- A positive and motivated team player
- Excellent written, verbal communication, interpersonal and negotiating skills
- Detail oriented with attention to accuracy
- Well organised, able to prioritise effectively and manage projects to agreed timelines despite conflicting priorities

**Qualification and accreditations**:

- Proficient in using Microsoft Word, PowerPoint
- Basic to Advance use of Microsoft Excel

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