Systems Officer, Corporate Services, Clerk Grade 7/8

4 months ago

Sydney, Australia NSW Office of the Children's Guardian Full time

**Office of the Children’s Guardian**

**Systems Officer**
- ** Exciting opportunity to make a real impact in shaping the future of the Office of the Children’s Guardian.**:

- ** Supportive and collaborative team culture, committed to diversity and inclusion in the workplace.**:

- ** Join a dynamic workplace and be part of the Corporate Services directorate who play a role in keeping children safe.**:

- ** One full-time, ongoing role opportunity located at Strawberry Hills.**:

- ** Hybrid working arrangements with access to learning & development opportunities and health & wellbeing programs.**:

- ** Clerk Grade 7/8 - 35 hours per week - $106,025 - $117,363 per annum (plus employer's contribution to superannuation and annual leave loading).**

**About the Office of Children’s Guardian**

The Office of the Children’s Guardian (OCG) upholds NSW children and young people’s right to be safe by overseeing, regulating and monitoring organisations and individuals that provide services to children. We are guided by our values of integrity, trust, service, accountability, respect and empathy.

To find out more about the Office of the Children’s Guardian, visit our website.

**About the directorate**

The Corporate Services Directorate ensures the OCG is credible, responsive and accountable. We focus on providing high quality customer service to the OCG and our broader stakeholders.

**About the role**

The Systems Officer provides technical support for the day-to-day operations of the organisation’s ICT systems. They ensure the seamless operation of the OCG’s ICT hardware by monitoring system performance, troubleshooting technical issues.
We are seeking a motivated and resilient person to:

- Provide technical administration and leadership to OCG in the areas of products, systems and configurations.
- Liaise with internal and external stakeholders to provide technical support and the delivery of projects.
- Monitor, analyse and report on systems performance including 3rd party support vendors.
- Contribute to building capability within the ICT technical stream ensuring effective knowledge sharing and coaching.

**Key knowledge and experience**
- Demonstrate strategic thinking in planning, design, development and deployment of new processes and identify opportunities for enhancements to existing processes.
- Excellent computer literacy skills, including Microsoft Office with well-developed verbal and written communication skills.
- Proactive with a high attention to detail and demonstrated ability to project plan and manage key business initiatives.

**Essential Requirements**
- Tertiary qualifications in a relevant discipline, or equivalent knowledge and workplace experience including ongoing professional development.
- All roles associated with the Office of the Children's Guardian are required to have a current Working with Children Check.

For further information about the role, please view the **role description**.

**Our commitment to Diversity**

**How to apply**

We are looking for you to demonstrate your competence in the focus capabilities as outlined in the role description, so please develop your response with this in mind.

**Targeted questions**
- How your skills and experience are suited to the Systems Officer role.
- The reason for your interest in this role.

**Note**: the selection process will include a range of assessment techniques to assist in determining your suitability for the role.

Applications closing date: Wednesday 11 September 2024 at 10:00am
- A talent pool may be created through this recruitment process. A talent pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months._

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