Sales & Administration Coordinator

7 months ago

North Sydney, Australia Dutton Group Full time

The Sales & Administration Coordinator is responsible for the first point of contact with the CTS business and will provide administrative support across the organization.

The role includes handling the flow of people through the business and ensure that all responsibilities are completed accurately and delivered with high quality and in a timely manner.

In addition, the administration of compliance and the registration of vehicle forms part of the roles function and is an integral part of the Sales Operations.

**DUTIES AND RESPONSIBILITIES**
- Answering phones, transferring calls and taking messages
- Greeting customers to the Dealership
- Keeping waiting area clean and ensuring coffee/tea facilities are available
- Providing a full range of reception services, including meeting and greeting of visitors whilst maintaining a clean, safe and inviting environment for visitors
- Assisting with office organisation
- Preparing and processing vehicle registrations and transfers.
- Generating vehicle delivery documents.
- Check client paperwork is compliant with industry regulations.
- Review and maintain registration and internal documentation whilst ensuring they are compliant and accurate.
- Verify and validate client information in compliance with applicable regulations.
- Work collaboratively with numerous departments to ensure seamless and efficient processes for all.

**Qualifications**:
**EDUCATION AND EXPERIENCE**
- Background in sales, marketing and or customer service
- A positive attitude with strong interpersonal and communication skills
- Strong attention to detail and excellent time management skills.
- Proven ability to build rapport and foster successful relationships both internally and externally.
- The ability to prioritise urgent requests in a calm and efficient manner while also maintaining high work standards and accuracy.
- Punctual and Reliable.
- Ability to work well under pressure.
- Understand the importance of and respect client confidentiality.
- Ability and willingness to work autonomously and as part of a team.
- A current Australian driver’s license is needed as you will need to drive to Service NSW for some transactions.

**WORKING RELATIONSHIPS**
- Reports directly to the Sales Manager & Operations Manager
- Will work closely with the Senior Administration Manager
- Sales Executives
- CTS team members

**Additional Information**:

- Remuneration will be paid commensurate with experience_

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