Reservations Agent

4 months ago

Hobart, Australia Hilton Full time

Reservations Agent

**DoubleTree by Hilton Hobart - Reservations Agent**

**We are looking for passionate hospitality stars to join our pre-opening team.**

**Australian Working Rights Required**
With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it's with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

**About DoubleTree by Hilton Hobart**

Hilton's first hotel in Tasmania - DoubleTree by Hilton Hobart situated in the heart of Hobart within walking distance to the CBD, the waterfront, and Salamanca Place. The hotel will offer 206 well-appointed rooms, a restaurant and bar, two versatile meeting rooms, an indoor swimming pool, and a state-of-the-art fitness center.

**What will it be like to work for Hilton?**

Our team members around the world strive every day to bring each guest the special comforts and acts of kindness that are unique to the brand - starting with our signature warm DoubleTree cookie welcome. The DoubleTree by Hilton unique Brand Hospitality of CARE (Create A Rewarding Experience) is a primary reason we have been consistently recognized for our commitment to building a culture of service.

**You can expect to receive**:

- A competitive industry rate
- Worldwide travel discounts at unbelievable rates for you and your friends and family and generous discounts on food and beverage offerings,
- Free access to growth and development opportunities from top-class providers; Harvard University and LinkedIn Learning just to name a few
- A workplace culture that fosters personal well-being and gives you free access to Employee Assistance Programs to support your mental and physical well-being
- Inclusion in a generous bonus scheme, long-term career development planning and opportunities, and
- Investment in your well-being to include flexible working arrangements that support you in making space for what matters most

A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.

**What will I be doing?**

As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:

- Convert, quickly, inquiries into contracted business
- Respond, positively, to sales inquiries to develop future sales leads
- Identify sales leads, as appropriate
- Respond to all customers in a highly professional manner, including ensuring all reservations are completed accurately and to the Guest's expectation
- Provide prompt and efficient service while maintaining the hotels brand standards

**What are we looking for?**

A Reservations Agent serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- A passion for delivering great customer service
- A highly professional telephone manner and excellent communication skills
- Outstanding administration and organizational skills
- Intermediate computer proficiency

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

- Previous experience in a Reservations environment
- Tertiary qualifications, or other collegiate-level degree

  • Buyers Agents

    7 months ago

    Hobart, Australia Justified Talent Pty Ltd Full time

    **Are you a Real Estate agent or Buyer's Agent? Is it time to make a change?** **Go from being invisible in a crowded sector, to instantly visible and credible!** Here's a fact. Nearly all successful professionals seek expert advice when making big decisions. And that includes buying property, especially. Because property purchasing is complicated, time...

  • Guest Service Agent

    2 months ago

    Hobart, Australia Wrest Point Hobart Hotel Full time

    **Job no**: 502523 **Work type**: Full time **Location**: Hobart **Categories**: Front Office/Reception **About Henry Jones** The Henry Jones Art Hotel is Australia’s first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel...

  • Guest Service Agent

    6 months ago

    Hobart, Australia One Sandy Bay Full time

    **Mantra One Sandy Bay Road** offers spacious and refurbished self-contained studios and apartments with four star facilities. From humble beginnings as Hobart’s first ever automatic phone exchange, this boutique hotel caters for all guests and any length of stay. We’re nestled in one of the most desirable locations in the City, right next door to St....

  • Guest Service Agent

    2 months ago

    Hobart, Australia The Henry Jones Art Hotel Full time

    About Henry Jones The Henry Jones Art Hotel is Australia’s first dedicated art hotel. The property merges historic and modern, blending the original 19th century architecture of the city with ultra-modern design and contemporary art. The hotel partners with a diverse range of Tasmanian artists to present a continuously changing exhibition of over 400 art...

  • Customer Experience Agent

    6 months ago

    Hobart, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/vehicle Detailer

    6 months ago

    Hobart, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Customer Experience Agent/vehicle Detailer

    6 months ago

    Hobart, Australia SIXT Australia Full time

    **Company Description** At SIXT Australia, we're not just about car and truck rental; we're shaping the future of mobility with one of Australia's largest fleets of Electric Vehicles, leading the charge towards greener options. Owned by the NRMA Group, our purpose is simple: Go further. Together. We're on a constant journey of improvement, delivering what...

  • Guest Service Agent

    2 months ago

    Hobart, Australia Accor Apartments & Realty Full time

    A single block from Hobart's CBD and a mere 300 metres from the waterfront, you will find Mantra Collins Hotel. This historic building offers contemporary accommodation including hotel rooms, one and two bedroom apartments some boasting views of Mount Wellington. On-site Café Collins serves breakfast daily and draws in the locals with its great coffee! In...

  • Guest Service Agent

    4 months ago

    Hobart, Australia Accor Apartments & Realty Full time

    You will find Mantra One Sandy Bay Road ideally situated in the heart of Hobart, placing you in close proximity to all the city has to offer. The boutique property offers a selection of spacious and refurbished self-contained studio-style hotel rooms, as well as one and two bedroom apartments. There are many ways to embrace Hobart on your days off. Immerse...

  • Customer Experience Specialist

    4 weeks ago

    Hobart, Tasmania, Australia The Henry Jones Art Hotel Full time

    About The Henry Jones Art HotelA unique blend of historic and modern design, The Henry Jones Art Hotel offers an unparalleled experience that goes beyond traditional five-star luxury accommodation.As a Guest Service Agent at this esteemed hotel, you will be part of a diverse range of roles, including managing Reservations, assisting guests as a Porter,...

  • Hospitality Team Member

    4 weeks ago

    Hobart, Tasmania, Australia The Henry Jones Art Hotel Full time

    About The Henry Jones Art HotelA 5-star luxury accommodation experience awaits you at our hotel in Tasmania, Australia. We are seeking a highly skilled and enthusiastic Guest Service Agent to join our team.As a Guest Service Agent, your role will be varied and exciting, with opportunities to work across different areas of the hotel, including front desk,...

  • Travel Team Leaders Cruise

    6 months ago

    Hobart, Australia Travel Trade Recruitment Full time

    $67000 - $70000 per annum + + Super + Uncapped comms Hobart, Tasmania - Cruise, Reservations, Travel Agent - Permanent 5225AK2 Favourite **_Leisure Team Leader and Cruise Team Leader positions available!_** **Leisure and Cruise Leadership experience will be highly valued.** **Sabre required for Leisure Team Leader.** **Key Responsibilities**: - **...

  • Hospitality Team Member

    4 weeks ago

    Hobart, Tasmania, Australia The Henry Jones Art Hotel Full time

    About The Henry Jones Art HotelWe are a 5-star luxury hotel located in Hobart, Tasmania, offering an unparalleled experience that is far more than just accommodation. Our hotel partners with local artists to present a continuously changing exhibition of over 400 art works.As a Guest Service Agent, you will have the opportunity to work across various roles,...

  • Concierge Attendant

    2 months ago

    Hobart, Australia Hilton Full time

    Concierge Attendant **We are looking for passionate hospitality stars to join our team. **About DoubleTree by Hilton Hobart** Hilton’s first hotel in Tasmania - DoubleTree by Hilton Hobart situated in the heart of Hobart within walking distance to the CBD, the waterfront, and Salamanca Place. The hotel will offer 206 well-appointed rooms, a restaurant...

  • Front Office Supervisor

    6 months ago

    Hobart, Australia Crowne Plaza Hotels & Resorts Full time

    **What is the job?** The moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Office Supervisor, you’ll lead the team delivering True Hospitality to anyone walking into the hotel and oversee the daily operations of the Lobby and our team of Concierge. You’ll assist the Duty Managers and Hotel Services...

  • Front Desk Supervisor

    4 months ago

    Hobart, Australia Hilton Full time

    Front Desk Supervisor **DoubleTree by Hilton Hobart - Front Desk Supervisor** **We are looking for passionate hospitality stars to join our pre-opening team.** **Australian Working Rights Required** With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and...