Customer Services Library Assistant

2 months ago


Hornsby, Australia Hornsby Shire Council Full time

Reference Number: 2024-91

Closing Date: 27-10-2024

Employment Type: Permanent Full Time

**Full-time permanent position**

**Salary**:$2,210 to $2,463 per fortnight (based on 70 hours per fortnight) plus superannuation and a nine day fortnight.

Please see the roster available at hornsby.nsw.gov.au/careers
- Appointed rate of pay in this range will be based on skills, qualifications and experience_.

Wanting to start your library career or looking to re-join the work force?

This position offers a challenging and rewarding opportunity for a customer focused, flexible and organised person who loves problem solving to join our customer service team.

**About us**

Hornsby Shire is located on Sydney's upper north shore, approximately 25 kilometres north of the CBD. Known as the ‘Bushland Shire’, our local government area is characterised by bushland comprising national park, major waterways, natural reserves and rural landscape. The rest of the Shire combines urban, rural and open spaces.

**About the role**

In your new role, you will be part of a customer focused team that supports library and information services to Hornsby Shire community by assisting with the provision of efficient and effective information and circulation services.

This is an operational position that relies heavily on teamwork and requires that work be prioritised according to customer need.

The Customer Services Library Assistant position has the following major components:

- Provision of quality customer services
- Provision of efficient circulation services
- Maintenance of collection and facilities
- Support of library services and programs across the library network

**About you**

The Customer Services Library Assistant position requires an enthusiastic, customer oriented person who has good communication skills. Current enrolment in an approved course in Library Studies is the minimum qualification for the position. The ability to be an effective member of a team is critical to the success of this role as is accuracy and attention to detail and the ability to meet deadlines.

In your new role you will;
- Be interested in assisting the community
- Be flexible and co-operative approach to work with good problem solving skills
- Have enthusiasm for working in a public library
- Have a commitment to continuous learning

The Customer Services Library Assistant is primarily based at Hornsby Library and may be required to work at other branch libraries.

Current enrolment in an approved course in Library Studies is the minimum qualification for this position.

A current Working with Children check is required.

Please note that unsuccessful applicants deemed suitable in the recruitment process may be considered for a casual position.

**Benefits of Working with Us**

We pride ourselves on having a fantastic culture with a genuine appreciation for work-life balance. Visit hornsby.nsw.gov.au/careers and click on "what we offer" to learn about the wonderful benefits available at Hornsby Council.

**Please note that double vaccination is required to work in this position and to attend an interview.**

For further information, please contact Sharon Lee, Customer Services Co-ordinator, on 9847 6805

**Closing date**: 27 October 2024 at 11.30pm



  • Hornsby, Australia Beacon Lighting Full time

    **If you are passionate about sales and building strong customer rapport, we want you!** - ** Casual customer service and sales role available at our Hornsby store**: - ** Comprehensive and ongoing training - no lighting experience needed!**: - ** Generous team member discounts, a fun team culture **and** performance based profit share...


  • Hornsby, New South Wales, Australia Hornsby Shire Council Full time

    About the RoleWe are seeking two professional librarians to join our team at Hornsby Shire Council.The successful candidates will be responsible for providing high-quality information and customer services, supervising library staff, maintaining collections and facilities, and supporting library services and programs.Key ResponsibilitiesDeliver exceptional...


  • Hornsby, Australia Hornsby Shire Council Full time

    Reference Number: 2024-99 Closing Date: 18-11-2024 Employment Type: Permanent Part Time **Librarian - Permanent Part-Time x 2** We have two fantastic opportunities to join our Library team. **Position 1 - Pennant Hills Librarian - Based at Pennant Hills Library** **Salary**: $1,736 to $1,946 per fortnight (based on 42 hours per fortnight) plus...


  • Hornsby, Australia Hornsby Shire Council Full time

    Reference Number: 2024-75 Closing Date: 11-09-2024 Employment Type: Temporary Full Time (up to 12 months) **Temporary full time - up to 12 months** **Salary**: $2,747 to $3,073 per fortnight (based on 70 hours per fortnight) plus superannuation and a nine day fortnight - Appointed salary in this range will be based on skills, qualifications, and...


  • Hornsby, Australia Swimtastic Full time

    **Responsibilities**: - Provide excellent customer service to parents and guardians of our students, answering inquiries about classes, schedules, payments, and more - Maintaining the facility clean and tidy - Recording day-to-day financial transactions - Managing customer accounts and ensuring timely payment collections - Assisting the management team with...


  • Hornsby, Australia Mad Mex Full time

    Mad Mexis looking for an outgoing and enthusiastic casualCustomer Service Superstarsto be the backbone of our restaurant located in Westfield Hornsby. **About Us** AtMad Mexwe serve Australia’sbest Baja-style burritos, made to order using only the freshest produce, flavourful salsas & authentic Mexican spices, and slow-roasted & grilled meats. With over...


  • Hornsby, Australia Icon Gymsports Full time

    **About us** Icon Gymsports is a permanent gymnastics facility in Hornsby that was established 10 years ago, We have approximately 40 coaches and staff that run our gymnastics, parkour and cheerleading classes. We strive to provide a fun and welcoming environment that nurtures each individual’s physical, social and emotional growth. Everything we do...


  • Hornsby, Australia Icon Gymsports Full time

    **About us** Icon Gymsports is a permanent gymnastics facility in Hornsby that was established 10 years ago, We have approximately 40 coaches and staff that run our gymnastics, parkour and cheerleading classes. We strive to provide a fun and welcoming environment that nurtures each individual’s physical, social and emotional growth. Everything we do...


  • Hornsby, Australia dusk Full time

    Are you ready to light up customers' lives and create a warm, inviting atmosphere? Do you have a burning passion for candles and a knack for bringing homeware dreams to life?  If so, we have an illuminating opportunity for you to join our team as a Customer Assistant in one of 140+ dusk stores across Australia and New Zealand - dusk Hornsby!   Role...


  • Hornsby, New South Wales, Australia dusk Full time

    Dusk is seeking a Customer Service Ambassador to ignite joy in every customer who walks through our doors. As a key member of our team, you will be responsible for delivering exceptional experiences and creating a warm, inviting atmosphere.Role OverviewThe Customer Service Ambassador will play a pivotal role in achieving our glowing goals by consistently...


  • Hornsby, New South Wales, Australia Coles Full time

    About ColesColes is an Aussie icon at the heart of the nation, where you'll see the difference your work makes every day, in every interaction.Your RoleAs a Retail Operations Manager, you'll be accountable for the day-to-day running of the service department and front of store operations, including checkouts and customer service desk.You'll take pride in...


  • Hornsby, Australia Barker College Full time

    **Administration Assistant - English **OVERALL PURPOSE OF THE POSITION - To provide professional administrative support to the English Department. - To be a liaison between the English Department and other Departments and staff within the School. - To facilitate the smooth running of English Department programs of events both individual Departmental events...


  • Hornsby, Australia Barker College Full time

    **Administration Assistant - Psychology **OVERALL PURPOSE OF THE POSITION** - To facilitate the smooth running of the Careers & Counselling Centre;- To liaise between the School Psychology Team, Careers & External Programs Department and other - Departments and staff within the School;- To liaise with external providers to students seeking assistance through...


  • Hornsby, New South Wales, Australia Clark Equipment Full time

    Job SummaryWe are seeking a highly motivated and enthusiastic Spare Parts Customer Service Officer to join our team in the Central Parts Division at Hornsby.About the RoleThis is an exciting opportunity to work with a leading distributor of capital equipment, supporting a variety of products and brands. As a key member of our team, you will be responsible...


  • Hornsby, Australia Clark Equipment Full time

    Clark Equipment Sales Pty Ltd, is a leading distributor of Capital Equipment with operations nationally, distributing recognised brands in the Construction, Material Handling and Agricultural industries. An exciting opportunity exists for a motivated and enthusiastic Spare Parts CSO to join the Clark Equipment team in the Central Parts Division at...


  • Hornsby, New South Wales, Australia Medibank Full time

    About MedibankMedibank is a leading health insurance provider in Australia, dedicated to creating the best health and wellbeing for all Australians.SalaryThe estimated salary for this role is around $60,000 - $80,000 per annum, depending on experience.Job DescriptionThis is an exciting opportunity to join our team as a Sales and Customer Service Consultant....


  • Hornsby, Australia HCF Full time

    **About the Role** As a Customer Service Officer at HCF, you'll be the face of Australia's largest Not-For-Profit Health Fund! Your personal touch will help guide our members in making informed healthcare choices. This full-time position is based in our HCF Hornsby Branch. Hours will be spread Monday to Friday 8.45am - 5pm, working every second or third...


  • Hornsby, Australia Medibank Full time

    **You’re only human.** It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. **About the Community...


  • Hornsby, Australia Medibank Private Limited Full time

    You’re only human. It’s a strange thing to say, because us humans are capable of incredible things. And at Medibank, we know our greatest potential lies in the people who work with us. We strive to make real, fundamental change, driven by a simple purpose: to create the best health and wellbeing for all of Australia. About the Community Team:   At...


  • Hornsby, Australia Barker College Full time

    **Administration Assistant - English **OVERALL PURPOSE OF THE POSITION - To provide professional administrative support to the English Department. - To be a liaison between the English Department and other Departments and staff within the School. - To facilitate the smooth running of English Department programs of events both individual Departmental events...