Support Coordinator

6 months ago

Perth, Australia District 360 Supports Full time

**District 360 Supports**

**Job description**
- **Minimum 2 years of Support Coordination / Psychosocial Recovery Coaching experience**:

- **Hold a tertiary qualification in Psychology, Social Work or Allied Health**:

- **Experience with complex case management, Supported Independent Living, and interagency liaison**

**THE ORGANIZATION**

At District 360, we are committed to empowering NDIS participants to create meaningful lives for themselves. We bring together an experienced and passionate team, who focus on providing innovative services that make a real difference.

Our unique value proposition is centered around delivering holistic opportunities for our participants - connecting people, expanding possibilities and promoting inclusion across the community.

Our mission is to provide a supportive environment filled with opportunity for growth; while striving towards our vision of creating sustainable life-changing results within the district we serve

**ABOUT THE ROLE**

Join our Support Coordination family We have a strong team of both new and experienced Support Coordinators in Perth and Melbourne who catchup weekly for professional development and information sharing.

You will work closely with our National Support Coordinator Manager to ensure that District 360 can provide the best quality support coordination services possible to the community in Perth.

**Key responsibilities**:
**Support Coordinator responsibilities**:

- Working with participants to achieve their goals in line with their NDIS plan
- Providing ongoing support coordination services to participants in line with their NDIS plan
- Using a coaching approach to assist participants in capacity building
- Maintaining accurate and up to date case notes
- Ensuring Work Health and Safety guidelines are adhered to
- Engaging with participants, collaborating with their supports and 3rd party organizations in a professional and collaborative manner
- Undertaking work in line with the organizations policies, procedures, and values
- Complying with all relevant legislation and code of conduct
- Maintaining an up-to-date knowledge of the NDIS system and practices
- Maintaining clear professional boundaries with participants
- Maintaining an up-to-date knowledge of local services and organisations participants’ can link too
- Providing participants with options for services and allowing for choice and control

**Psychosocial Recovery Coach responsibilities**:

- Assistance for participants to build capacity and resilience to live a full and contributing life
- Work collaboratively with participants, families, carers, and other services to identify, plan, design and coordinate NDIS supports
- Support clients to foster hope, identify and develop goals and work together towards achieving goals set out
- Build capacity to develop strong and respectful relationships
- Support to motivate the participants to have increased choice and control and increase their social and economic participation.
- Psychosocial Recovery Coaches require lived and/or learnt experience. They must hold tertiary qualifications in peer work or mental health (minimum of Cert IV in Mental Health Peer Work or Cert IV in Mental Health) or equivalent training; and/or a minimum of two years’ experience in mental-health related work.

**ABOUT YOU**

We seek a self-motivated individual who is compassionate and loves to work in a team environment. You need to be passionate about helping people and be able to find creative solutions to ensure that we are genuinely helping our participants.

**Role Requirements**:

- Hold a current Driver's License
- A road worthy vehicle with comprehensive insurance
- Hold a current Working with Children Check for paid employment
- A Certificate of Completion of Worker Orientation Module
- NDIS Worker Screening Module
- Tertiary qualification in Psychology, Social Work or Allied Health (Diploma and/or Certificate IV) and relevant professional experience
- Australian or New Zealand citizenship or a relevant working visa
- Will have to report to the D360 Supports Main Office

**Skills**:

- Person-centered approach to service delivery
- Effective communication skills
- Ability to work with external stakeholders
- Ability to place the client at the forefront of every decision
- Good administrative skills
- Good understanding of the NDIS
- Good understanding of the community sector
- Good understanding of relevant privacy and confidentiality in relations to participants and their information

**WHAT WE OFFER**
- Friendly and close-knit team environment
- Supportive and experienced leadership team
- On-going professional development
- Dedicated content writer keeping the team abreast of any NDIS changes/updates
- Genuine career opportunities

**WHAT’S NEXT**

If this sounds like the role for you, APPLY now

Please note: The successful applicant will be required to undergo pre-employment checks including but not limited to a current criminal record

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