Ctp Internal Review Specialist

1 week ago

Canberra, Australia Suncorp Group Full time

Dedicated dispute resolution specialists committed to achieving the right outcomes for customers
- Hybrid working, flexible start times, and autonomy to plan your day
- Permanent full-time opportunity based in Sydney or Canberra

We are seeking a first-class Internal Review Specialist to join our Personal Injury Team. This team is responsible for resolving Internal Reviews under the Motor Accident Injuries Act (MAIA CTP) claims fairly, transparently, robustly, and promptly.

Known internally as the '_Customer Relations Specialist_' The Internal Review Specialist (MAIA CTP) supports the efficient and effective operation of the Personal Injury Dispute Resolution Team by conducting independent review functions under the Motor Accidents Injuries Act 2017.

This role is ideal for professionals with experience in CTP Claims or Law. It also offers an exciting opportunity for experienced allied health professionals to transition into an insurance role, utilizing their clinical expertise, decision-making, and writing skills.

**What you’ll do**
- Prepare Certificates of Determination and accompanying Statements of Reasons that support the decisions reached
- Stay current with relevant legislative amendments, decisions of the Personal Injury Commission, and NSW Courts to ensure compliance with changing requirements
- Monitor claim trends and prepare reports to assist in improving the claims process

**What you’ll bring**
- Experience in Insurance Claims, preferably in the NSW CTP MAIA scheme
- Qualifications in Law, Insurance, Medical, Allied Health, or related disciplines
- Experience in Dispute Resolution and/or complaints handling
- High attention to detail and strong analytical skills
- Strong legal and technical skills in an insurance setting
- Decision-making, problem-solving, and reason writing experience
- Ability to work in a fast-paced environment
- Exceptional written and verbal communication skills, particularly in conveying technical legal terms/findings in plain English to customers

**What we can offer**
- Discounts and offers on a range of retail favourite stores as well as banking and insurance products
- Give back to our communities with payroll giving, donation matching and paid volunteer leave
- Invest in your brighter future with ongoing study support and career development programs; and
- Prioritise your work/life balance with our robust employee assistance program and dedicated employee council

Employee benefits | Suncorp Group

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

**Advertised**: 24 Jun 2024 AUS Eastern Standard Time
**Applications close**: 24 Jul 2024 AUS Eastern Standard Time

  • Ctp Internal Review Specialist

    6 days ago

    Canberra, Australia Suncorp Group Full time

    **Work with our devoted dispute resolution specialists dedicated to getting the right outcomes for their customers**: - **Hybrid working, flexible start times and the autonomy and freedom to plan your day**: - **Permanent full-time opportunity based in Sydney or Canberra** We are seeking a 1st in class Internal Review Specialist to join our Personal...

  • CTP Internal Review Specialist

    7 days ago

    Canberra, Australia Suncorp Group Full time

    Dedicated dispute resolution specialists committed to achieving the right outcomes for customers Hybrid working, flexible start times, and autonomy to plan your day Permanent full-time opportunity based in Sydney or Canberra We are seeking a first-class Internal Review Specialist to join our Personal Injury Team. This team is responsible for resolving...

  • Ctp Internal Review Specialist

    2 weeks ago

    Canberra, ACT, Australia Suncorp Group Full time

    Work with our devoted dispute resolution specialists dedicated to getting the right outcomes for their customers:Hybrid working, flexible start times and the autonomy and freedom to plan your day:- Permanent full-time opportunity based in Sydney or CanberraWe are seeking a 1st in class Internal Review Specialist to join our Personal Injury Team as a CTP...

  • CTP Internal Review Specialist

    4 weeks ago

    Canberra, Australia Suncorp Group Full time

    Work with our devoted dispute resolution specialists dedicated to getting the right outcomes for their customers Hybrid working, flexible start times and the autonomy and freedom to plan your day Permanent full-time opportunity based in Sydney or Canberra We are seeking a 1st in class Internal Review Specialist to join our Personal Injury Team as a CTP...

  • CTP Internal Review Specialist

    2 months ago

    Canberra, Australia Suncorp Group Full time

    Work with our devoted dispute resolution specialists dedicated to getting the right outcomes for their customers Hybrid working, flexible start times and the autonomy and freedom to plan your day Permanent full-time opportunity based in Sydney or Canberra We are seeking a 1st in class Internal Review Specialist to join our Personal Injury Team as a CTP...

  • Ctp Internal Review Specialist

    2 weeks ago

    Canberra, ACT, Australia Suncorp Group Full time

    CTP Internal Review Specialist, devoted dispute resolution specialists team Hybrid working, flexible start times and the freedom to plan your day 9 month maternity leave cover/or 9 month MTC opportunity based in Sydney or CanberraJoin our exceptional Personal Injury Team as an Internal Review Specialist We're on the lookout for someone extraordinary to take...

  • Dispute Resolution Specialist

    2 months ago

    Canberra, Australia Suncorp Group Full time

    **Hybrid working, flexible start times and the autonomy and freedom to plan your day**: - **Permanent opportunity based in Sydney or Canberra.** We are seeking a 1st in class Internal Review Specialist to join our Personal Injury Team as a **CTP** **Internal Review** Specialist.** This team is responsible for resolving Internal Reviews that arise in Motor...

  • Dispute Resolution Specialist

    2 weeks ago

    Canberra, ACT, Australia Suncorp Group Full time

    Hybrid working, flexible start times and the autonomy and freedom to plan your day:Permanent opportunity based in Sydney or Canberra.We are seeking a 1st in class Internal Review Specialist to join our Personal Injury Team as a CTP Internal Review Specialist. This team is responsible for resolving Internal Reviews that arise in Motor Accident Injuries Act...

  • Customer Relations Specialist

    4 weeks ago

    Canberra, Australia Suncorp Group Full time

    **Join our Personal Injury Team for an exciting opportunity as a CTP Customer Relations Specialist, they are devoted problem solvers dedicated to getting the right outcomes for their customers.**: - **Hybrid working, flexible start times and the autonomy and freedom to plan your day.**: - **12-month contract opportunity based in Sydney or Canberra.** We...

  • Customer Relations Specialist

    2 weeks ago

    Canberra, ACT, Australia Suncorp Group Full time

    Join our Personal Injury Team for an exciting opportunity as a CTP Customer Relations Specialist, they are devoted problem solvers dedicated to getting the right outcomes for their customers:- Hybrid working, flexible start times and the autonomy and freedom to plan your day:- 12-month contract opportunity based in Sydney or Canberra.We are seeking a 1st in...

  • International Health Specialist

    6 days ago

    Canberra, Australia Abt JTA Full time

    **Position: International Health Specialist '“ Specialist Health Service (SHS)** - _Exciting opportunity to support our major health program '“ Specialist Health Service (SHS), by leading the provision of high-quality health policy and technical advice _ - _Long Term Adviser position, Canberra-based with flexible work arrangements, remote working...

  • International Health Specialist

    6 days ago

    Canberra, Australia Abt Global Full time

    **Position: International Health Specialist - Specialist Health Service (SHS)** - _Exciting opportunity to support our major health program - Specialist Health Service (SHS), by leading the provision of high-quality health policy and technical advice _ - _Long Term Adviser position, Canberra-based with flexible work arrangements, remote working arrangements...

  • International Health Specialist

    2 weeks ago

    Canberra, ACT, Australia Abt JTA Full time

    Position: International Health Specialist '" Specialist Health Service (SHS)- _Exciting opportunity to support our major health program '" Specialist Health Service (SHS), by leading the provision of high-quality health policy and technical advice _- _Long Term Adviser position, Canberra-based with flexible work arrangements, remote working arrangements...

  • Account Manager

    1 week ago

    Canberra, Australia ManpowerGroup Internal Full time

    Permanent, full time role, Hybrid Working Model, Canberra location ideally or Sydney - Focus on nurturing and expanding our Federal Government relationships - Play a pivotal role in the Manpower Federal Government division’s continued success **About Us** ManpowerGroup (MPG) is a world leader in innovative workforce solutions. Since 1965 we have been...

  • El1 Policy and Legislation Development Specialist

    6 days ago

    Canberra, Australia Ignite Specialist Recruitment Services Full time

    Join our government client as a Policy and Legislation Development Specialist. Contribute to the development and implementation of impactful policies. This 6-12 month contract offers a unique opportunity to work on a significant reform project. Applications from various locations around Australia will be considered. **Key Responsibilities include**: - Lead...

  • El1 Policy and Legislation Development Specialist

    2 weeks ago

    Canberra, ACT, Australia Ignite Specialist Recruitment Services Full time

    Join our government client as a Policy and Legislation Development Specialist. Contribute to the development and implementation of impactful policies. This 6-12 month contract offers a unique opportunity to work on a significant reform project. Applications from various locations around Australia will be considered.Key Responsibilities include: Lead the...

  • Organisational Design Specialist

    2 weeks ago

    Canberra, Australia Ignite Specialist Recruitment Services Full time

    Contract Type Contract Reference BH-371191 Industry Admin & Secretarial Salary Negotiable **About the Organisation**: This Federal government agency manages intellectual property rights in Australia. - **Position Overview**: We are seeking an experienced Organisational Design Specialist to lead a comprehensive project focused on the review of...

  • International Marketing Specialist

    3 weeks ago

    Canberra, Australia Australian National University Full time

    **Classification**: ANU Officer 6/7 (Administration) **Salary package**: $89,134 - $102,600 per annum plus 17% superannuation **Term**: Full time, Fixed Term (Up to 12 months) - Optimise campaigns and integrated marketing strategies for The Australian National University - Influence and improve the current prospective student customer journey. - Work in a...

  • Cm Specialist

    3 weeks ago

    Canberra, Australia LHR Saudi Arabia Full time

    **Who is our Client and your future employer?**: Ranked among the world’s largest petrochemicals manufacturers, it is a public company based in Riyadh, Saudi Arabia. With operations in around 50 countries, The Company has a global workforce of over 31,000 talented individuals. The company operates through three strategic Business Units - Petrochemicals,...

  • International Program Specialist

    2 days ago

    Canberra, Australia Airservices Australia Full time

    **Contribute directly to enhancing aviation capabilities worldwide, making a lasting impact on the global aviation community**: - **Full Time, Fixed term 12-month contract**: - **Located in Canberra** **The Organisation** Airservices Australia is a government-owned organisation responsible for the safe and efficient management of 11% of the world’s...