Customer Success Specialist
7 months ago
National Telecoms Company | Competitive Day Rate | Barangaroo Location | 6-month contract
**Your new company**
Exciting new opportunity to work for one of Autralia's leading telecom companies within their Customer Success team on an initial 6-month contract
**Your new role**
As a Customer Success Specialist, your duties will include, but not limited to;
- Account lead - you will drive customer growth and new service and sale opportunities
- Develop close and meaningful relationships with customers and key stakeholders
- Take time to understand customer business needs and objectives
- Proactively identify and implement personalised service enhancements, procedure improvements and governance plans
- Support customers in delivery of projects across onboarding, service delivery, billing and tech support
**What you'll need to succeed**
- Exposure to a sales environment, preferable within IT & Telecom industries
- Proven relationship management skills with customers
- Ability to deal with high pressure situations and show flexibility and resilience
- Understand technology and be able to discuss technical issues
**What you'll get in return**
- Competitive day rate of $280-$320 depending on experience
- 6-month initial contract - start ASAP
- Professional development opportunities
- Collaborative and supportive environment
- Opportunity to work with cutting-edge tech products and solutions.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
2860381
-
Customer Success Specialist
7 months ago
Sydney, Australia Give A Grad A Go Full timeSalary between $60k - $70k + super (depending on experience) - Lots of social events plus an annual offsite. - $5,000 in additional tax benefits with salary packaging **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams...
-
Customer Success Specialist
7 months ago
Sydney, Australia Give A Grad A Go Full timeSalary between $60k - $70k + super (depending on experience) - Lots of social events plus an annual offsite. - $5,000 in additional tax benefits with salary packaging **Company Profile - Not for profit** This not-for-profit organisation are pioneers in the ticketing industry. With offices in Sydney, NZ, and the USA they are looking to grow their teams...
-
Customer Success Specialist
4 months ago
Sydney, Australia Clipboard Full timeSydney, NSW- Full-Time- Customer Success- Customer Success SpecialistCustomer Success Specialist Clipboard is looking for a Customer Success Specialist to join our growing team in Sydney. About the Company Clipboard is an Aussie EdTech startup servicing schools with software products that ensure they get the most out of their extracurricular programs and...
-
Customer Success Specialist
2 months ago
Sydney, Australia Quandoo GmbH Full time**Company Description** Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we...
-
Customer Success Specialist
2 months ago
Sydney, Australia Quandoo Australia Pty Ltd Full time**Company Description** Interested in working for a global SaaS provider in the hospo tech space? Quandoo is looking for a tenacious and results-driven customer success specialist to join the team! Quandoo's mission is to improve the way hospitality venues connect with diners in the digital world. Through our marketplace and extensive booking network, we...
-
Customer Success Specialist
3 days ago
Sydney, Australia Give A Grad A Go Full timeCompetitive starting salary of $60,000 + Super with a bonus structure - Hybrid working model - Fluid progression based on performance **Are you interested in graduate FinTech roles, Customer Support Officer jobs or Customer Success roles? On the search for an entry-level opportunity to kickstart your career in Sydney? Share your resume today with us to be...
-
Customer Success Specialist
7 months ago
Sydney, Australia Gresham Technologies PLC Full timeAre you passionate about delivering excellent technical customer support and enjoy solving technical problems? As a Customer Success Specialist, working hybrid out of our Sydney office, you will work closely with the wider customer success team focusing on our global customers, providing exceptional customer support, 24/7, 365 days a year on Gresham’s...
-
Customer Success Specialist
7 months ago
Sydney, Australia Teletrac Navman Full timeIf you're passionate about fostering long-term relationships and achieving revenue targets, this role is for you!_ As a Customer Success Specialist, you will play a key role in ensuring customer satisfaction and retention. You will proactively manage all renewal and customer account activities to keep churn under annual targets, drive increased usage of our...
-
Customer Success Specialist
7 months ago
Sydney, Australia Teletrac Navman Full time. If you're passionate about customer success and thrive in a dynamic, fast-paced environment, we want to hear from you! Join us at Teletrac Navman and be part of a team that's driving innovation and making a real difference for our customers. As a Customer Success Specialist at Teletrac Navman, you'll be at the forefront of ensuring customer satisfaction...
-
Customer Success Specialist
7 months ago
Sydney, Australia Verizon Full time**When you join Verizon**: Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we...
-
Customer Success Specialist/manager
6 hours ago
Sydney, Australia Leap Dev Full timeGreat for individuals who has experience working within the legal industry - Be part of a leading legal tech company working with the latest technologies - A hyrbid working environment that offers real flexibility LEAP Dev is the “Software House” powering the market leading LEAP Legal Software. Founded 30 years ago, we have been helping small to medium...
-
Customer Success Specialist
6 months ago
Sydney, Australia SevenRooms Full time**The Team & Role**: We are looking for a Customer Success Specialist to join our team in Australia. This individual will be responsible for preventing churn, ensuring customer ROI and managing a proactive touchpoint strategy for our customers. This role is essential to our goal of delivering platform outcomes to drive customer health. The SevenRooms...
-
Customer Success Specialist
4 months ago
Sydney, Australia Teletrac Navman Full timeIf you're passionate about customer success and thrive in a dynamic, fast-paced environment, we want to hear from you! Join us at Teletrac Navman and be part of a team that's driving innovation and making a real difference for our customers. As a Customer Success Specialist at Teletrac Navman, you'll be at the forefront of ensuring customer satisfaction and...
-
Customer Success Specialist
7 months ago
Sydney, Australia Hatch Full time** This role is at Smartgroup (not for Hatch)** Hatch is supporting Smartgroup to find a great Customer Success Specialist to join their Customer Support team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Smartgroup. **About the role at...
-
Customer Success Specialist
7 months ago
Sydney, Australia Webhelp Full time**Customer Service/Support** **Location** - Sydney, Australia*** Job Title: Customer Success Specialist - Bookkeeping / Accounting / QuickBooks **Job Description**: We're looking for a dynamic individual to join our team, with experience in bookkeeping, accounting and customer success, particularly in encouraging customers to utilise QuickBooks...
-
Customer Success Specialist
7 months ago
Sydney, Australia Teletrac Navman Full timeIf you're passionate about customer success and thrive in a dynamic, fast-paced environment, we want to hear from you! Join us at Teletrac Navman and be part of a team that's driving innovation and making a real difference for our customers. As a Customer Success Specialist at Teletrac Navman, you'll be at the forefront of ensuring customer satisfaction and...
-
Customer Success Specialist
6 months ago
Sydney, Australia TPG Telecom Full timeWe’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a...
-
Customer Success Specialist-channel
7 months ago
Sydney, Australia Teletrac Navman Full timeIf you're passionate about fostering long-term relationships and achieving revenue targets, this role is for you! As a Customer Success Specialist, you'll be responsible for proactively managing a dedicated patch of channel partners. Your focus will be on supporting retention, resigning, and keeping churn under annual targets. This role entails driving...
-
Customer Success Manager
7 months ago
Sydney, Australia Weel Full timeCustomer Success Manager As a Customer Success Manager at Weel, you will create exceptional experiences and sustained value for Weel customers by acting as their technical and trusted advisor and advocate from post-sale through renewal and beyond. You will guide them through the journey of meeting and exceeding their ROI goals and drive strong adoption of...
-
Customer Success Specialist
7 months ago
Sydney, Australia Teletrac Navman Full timeTeletrac Navman is a software-as-a-service** (SaaS)** provider leveraging location-based technology that empowers people managing mobile assets to move their business forward with certainty. As an integral part of the Customer Success team, you will be based in Sydney, Australia. This is a hybrid role that will require you to be in the office some days, but...