Manager, Ba Product Owner Chapter Lead

2 months ago

Sydney, Australia HCF Full time

**About HCF**

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover over 1.7 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our 2025 Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.

**About the role**

The Manager/Chapter Lead Business Analysis/Product owner role is tasked with the overall responsibility for development, delivery and management of the enterprise business analysis strategy and for the overall success of the analysis function. This role will foster a positive team culture and maximise the potential of the team members.

**Responsibilities**

The responsibilities of this role include but are not limited to the following:

- Developing and leading the implementation of the Enterprise Business Analysis strategy including tooling, methodologies, disciplines and frameworks.
- Leading the Business Analysis teams, managing performance, training and continuous learning for all team members. Ensuring the appropriate quantity and quality of skilled people are available to meet organisational needs.
- Create a good understanding of the complex business needs and strategies in order to support the development of high-quality business analysis artefacts that underpin effective IT solution delivery
- Leads, coaches, develops and motivates a high performing team of business analysts to build skills and productivity
- Ensure that that business analysis teams take an end to end perspective, fully meet the desired business objectives and consider operational support processes
- Monitors and reviews work undertaken by the business analysts to ensure appropriate use of materials and adherence to delivery objectives
- Promotes and implements consistent procedures, tools, and approaches to ensure business analysis work is consistent with HCF’s desired IT delivery framework
- Engaging and managing external suppliers to meet organisational needs

**About you**

To be successful in this role, you will demonstrate the following qualifications, experience and skills:

- 10+ years of IT experience with at least 5 years in a leadership position
- Demonstrated ability to improve and mature organisational practices
- Demonstrated ability to engage and pragmatically collaborate with multiple stakeholders to drive enterprise-based outcomes
- Demonstrated effective leadership and analytical skills
- Advanced written and verbal communication skills
- Excellent presentation skills
- Able to communicate complex technical issues to a wide variety of audiences, from IT Teams through to business users and senior managers with little or no technical background.
- Experienced with planning, estimating, resourcing and working on multiple projects and BAU initiatives simultaneously.

**Good to have**:

- Advanced knowledge of software development
- Advanced knowledge of analysis methodologies, tools and techniques
- Experience delivering excellent business analysis outcomes on large scale transformation projects

**Culture & Benefits**
- Purpose-driven passion _

At HCF, we’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.
- Wellness and work-life balance_

We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

- **50% subsidy on HCF hospital and/or extras cover**:

- **18 weeks of parental leave **for all new parents
- **Mental health and wellbeing programs, **including workshops, fitness classes, flu vaccinations, skin checks and more
- **Discounts on HCF’s products, **including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.
- Collaboration and inclusivity_

We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.
- Continuous learning and growth_

We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

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