Chapter Lead Product Owner

6 months ago

Sydney, Australia NSW Government -icare Full time

**Sydney**

***

Develop and maintain the professional capability of product ownership at icare
- Join an inspired team who work iteratively where customer centricity is the norm
- Prioritise our work in motion to deliver incremental value to icare’s customers
- Fixed-term role in hybrid working environment, competitive remuneration

**About the role**

icare is looking for an experienced Chapter Lead Product Owner who will sit within the Continuous Improvement Tribe ensuring the backlog is aligned to the Tribe’s mission to deliver bite sized improvements and enhancements to customers. The Chapter Lead contributes to the strategic cultural evolution to agility by displaying mature agile practices. Working in connection with delivery Squads and the associated Product Owners, they build understanding and positive experience for colleagues who are new to agility - explaining the Product Owner’s role and the agility way of working.

**Benefits**
- A corporate wellbeing program with subsidised gym membership, free flu vaccinations and health check programs
- 17.5% annual leave loading
- Comprehensive learning and development support aligned to icare’s Core Capabilities.
- Our People Awards - On-the-spot Recognition, Quarterly Values Awards & Our People Annual Awards
- icare day - access to an extra day’s leave
- Access to our Employee Assistance Program

**Your story so far**:

- You’re a customer centric thinker with an understanding of business + customer value created through incremental development of customer products/services/experiences.
- You’re a problem solver in complex environments, with a tendency toward emergent solution design.
- You have well-developed emotional intelligence, with the ability to effectively manage conflicting stakeholder needs and agendas.
- You’re commercially astute: you make decisions using data that produces a backlog of work for viable return on investment delivery, business efficiency, and waste eradication. You’re a master in prioritisation, product road map planning & execution.
- You drive for results and create clarity: you assist people to overcome obstacles with rigour, focusing on topics that matter so that delivery & service performance trends positively.
- Through your curiosity, you positively agitate for change & continuous improvement, acting as a role model for personal situational adaptability.
- You’re a highly motivated and engaging individual with exceptional stakeholder management skills, who listens, consults, and works in close partnership with stakeholders.
- You’re tertiary qualified with industry certifications in product ownership.

**Desirable**
- You have proficiency with collaboration tools such as Jira and Confluence.
- You’ve led collaborative cross-functional teams (e.g. agile ways of working).
- You may have been a Scrum Master, or customer experience practitioner in the past.

**Culture**

We know our strength comes from the diversity of our people and would encourage people with different experiences and backgrounds to apply. We are committed to our people’s development so the people of NSW can thrive.

**About the Company**

We care for the people of NSW, building confidence and trust so our communities can thrive. We make the complex simple, so our schemes deliver better outcomes for people and communities. Whether a person is severely injured in the workplace or on our roads, icare supports their long-term care needs to improve quality of life, including helping people return to work.
- For more information about icare visit our website
- **icare operates a direct sourcing model so no agency introductions will be accepted**:

- We are a Circle Back Initiative Employer - we commit to respond to every applicant
- A talent pool may be created through this recruitment process.

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