Home Care Liaison Officer

3 months ago

Melbourne, Australia Prestige Inhome Care Full time

Competitive remuneration and benefits
- Permanent full-time role
- Know that through your work you are making a difference to people's lives

**Join Our Team and Make a Difference in People's Lives**

Are you passionate about providing high-quality home-based care services?

Do you thrive on building strong relationships and making a positive impact in the lives of vulnerable individuals? If so, Prestige Inhome Care is the place for you

We are a private provider of top-notch home-based care services, dedicated to helping people stay in the comfort and familiarity of their own homes.

We are now seeking a talented healthcare professional to join our team as a Home Care Liaison Officer at a prestigious hospital in Melbourne's Southeast.

**About the Role**
As our Home Care Liaison Officer, you will be the bridge between our services and the hospital, ensuring seamless communication and coordination. You'll be on-site Monday to Friday, attending multidisciplinary team meetings where treatment and discharge planning take place. This is your chance to shine as you increase awareness of our brand, services, and value proposition within the hospital network.

In this unique role, you will establish strong relationships with nursing, clinical, and allied health staff. Working closely with our Sign-up consultants, Case Managers, and service coordination team, you will ensure that the complex needs of our clients are met through excellent office support and a dedicated care team.

**About You**
We are looking for someone who embodies our values and possesses the following skills and qualifications:

- Excellent communication, negotiation, and interpersonal skills
- Proven ability to build rapport and productive working relationships
- Strong verbal and written communication skills
- Ability to plan and anticipate potential problems
- Autonomy and independence in your work
- Extensive problem-solving skills
- Customer service and relationship management expertise
- Sound administrative and self-management skills
- Competent computer skills (including CRM software)
- Deadline-oriented with excellent time management
- Possession of a current driver's license and reliable vehicle
- Ability to influence and educate on service features and benefits
- Understanding of hospital environments

Qualifications/Experience:

- Relevant healthcare/clinical qualification
- National Criminal History Check
- Online Immunisation History Statement from the Australian Government Immunisation Register.
- Evidence of COVID-19 and Influenza Vaccination

What's in it for You?

Joining Prestige Inhome Care means joining a supportive team that truly cares about your success. We offer:

- Access to an employee assistance program
- The satisfaction of making a difference in people's lives
- The opportunity to work with a growing business with an excellent reputation
- A fast-paced environment that challenges you and rewards your efforts
- Paid day off on your Birthday
- Paid volunteer day every year

Ready to take the next step in your career and make a meaningful impact? APPLY NOW and be part of our exceptional team at Prestige Inhome Care

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