Disability Liaison Officer

3 weeks ago


Melbourne, Victoria, Australia Mecwacare Full time
Role Description:

Job Title: Disability Liaison Officer

At Mecwacare, we are seeking a dedicated and compassionate Disability Liaison Officer to join our team. As a Disability Liaison Officer, you will play a vital role in facilitating effective customer engagement and administrative support to our clients.

Key Responsibilities:

  • Facilitate access to NDIS services and develop care plans with participants.
  • Complete assessment paperwork for service access and annual review.
  • Build networks and promote community engagement to support our clients.
  • Work collaboratively with the service delivery team to ensure seamless support to our clients.

What You Bring:

  • Certificate IV in Disability or equivalent.
  • First Aid level 2 Certificate and NDIS Check.
  • Rostering and scheduling experience in aged and disability services environment.
  • Proactive attitude and ability to multitask.
  • Demonstrated experience in a client-focused position with a commitment to providing superior customer service.
  • Logical mind with an ability to see the bigger picture.
  • Strong administrative and organisational skills with a high level of attention to detail.
  • Strong IT skills including Microsoft Office suite.
  • Knowledge of Carelink+, CHSP, HACC guidelines and My Aged Care Portal.

What We Offer:

  • Training and development opportunities to enhance your skills and career.
  • Not-for-profit salary packaging benefits to support your financial well-being.
  • Career progression opportunities to advance your career within Mecwacare.
  • Board scholarships and employee awards to recognise your achievements.
  • Employee assistance program to support your mental health and wellbeing.

About Mecwacare:

Mecwacare is a leading not-for-profit organisation that has been supporting Victorians for over 65 years. We are a values-based, care-driven organisation that provides residential, community, and in-home nursing, care, and support services for the elderly and people living with a disability. We support over 20,000 people each week across greater Melbourne and regional Victoria.



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