Customer Service Coordinator

4 months ago

Newcastle, Australia Bradnam's Windows and Doors Full time

Due to a significant growth strategy across the NSW Region, **Bradnam’s Windows and Doors** have an opening for a Customer Service Coordinator to join our inclusive team at our **Newcastle** Branch. As a new member of the Bradnam’s team, you will be joining a large team of customer service and sales professionals who will equip you with all the tools and training required to see you succeed in your role.

**About the opportunity**

Bringing your positive energy, the **Customer Service Coordinator** will partner with a team of Sales Representatives to provide administrative and coordination of building plans interpretation to accurately enter data in the quotation systems. With exceptional knowledge retention skills, you’ll bring the “Bradnam’s Difference” to ensure a timely service is provided to our valued customers.

**About you**
- Possess previous work experience in a customer service position within the building industry
- Building industry codes and quoting systems knowledge is advantageous, however full training will be provided
- Thrive when working in diverse environments, both as part of an inclusive team and independently
- Self-starter who has a strong willingness to learn and a desire to grow within the industry
- Positive and flexible to adapt to business needs when priorities shift

**When you Open a Bradnam’s Door, you’ll Benefit from**
- Structured, collaborative leadership team who lead by example and live the “Bradnam’s Difference”
- Fortnightly paid wages + discretionary Incentive Bonus
- 17.5% Annual Leave Loading during periods of annual leave
- Employee discounts on Bradnam’s windows and doors product range
- Extensive opportunities for developing and growth with Bradnam’s Group nationally
- Safety First Culture, with onsite Health & Wellbeing Programs including weekly physio visits
- Employee Benefit Portal - family access offering retail, dining, travel discounts and savings from over 350 companies

**About Us**

The Bradnam Group is a Family-owned Australian Manufacturing business, operating for 47 years. The Group comprises of Bradnam’s Windows and Doors, National Glass, Queensland Plastics, Cesana, and National Aluminium. From humble beginnings in a Hervey Bay backyard, we have now expanded to over 1,600 employees. We have manufacturing sites located throughout the East Coast of Australia from Cairns to Melbourne, and an Australia-wide network of Licensees who manufacture and sell our products.

Bradnam’s is an equal opportunity and anti-discrimination employer committed to providing a working environment that values inclusion and diversity.

Our recruitment process includes psychometric testing and pre-employment medical assessments. All applicants will be asked to provide evidence of their legal Working Rights within Australia.

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