Customer Service and Resource Recovery Coordinator

7 days ago


Newcastle, New South Wales, Australia City of Newcastle, Australia Full time
Environmental Excellence: A New Era

We are seeking a highly skilled and dedicated individual to join our team as a Customer Service and Resource Recovery Operator.

This exciting opportunity will see you play a vital role in delivering exceptional customer service standards and maximizing the recovery of target resources at our Summerhill Waste Management Centre.

About the Role:

  • As the face of our organisation, you will be responsible for providing high-level customer service, ensuring our community members receive the best possible experience.
  • You will also be instrumental in promoting sustainable practices, reducing waste to landfill, and educating customers on ways to reduce their environmental footprint.

Key Responsibilities:

  • Deliver exceptional customer service, responding to queries and concerns in a professional and courteous manner.
  • Maximise resource recovery, identifying and extracting valuable materials from the waste stream.
  • Collaborate with colleagues to achieve environmental sustainability goals, sharing knowledge and best practices to drive innovation.

About You:

  • Degree in Environmental Science, Waste Management, or related field.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and stakeholders.
  • Aptitude for problem-solving, with a focus on creative solutions that drive positive outcomes.


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