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Sales Coordinator

4 months ago

Milton, Australia aXcelerate Full time

**About us**

aXcelerate is a leading SaaS providing a next-generation software suite that powers millions of learners' course and competency records throughout Australia.

We're experiencing rapid growth and have some exciting projects on the horizon, therefore looking for a talented Sales Coordinator to join our sales team.

Based out of our Milton office, you will provide administrative and operational support to our Sales Executives. You will be responsible for qualifying leads, taking inbound sales enquiries, coordinating schedules and maintaining our CRM. You will play a key role in enabling the Sales Team to meet and exceed their targets.

**The role**:
You will provide effective and efficient support to our team of Sales Executives, and the wider Sales team.

Responsibilities include:

- Maintain our CRM (Hubspot), ensuring that information is up to date, deals are moving through the pipeline and driving the effective use of the system with the Sales Team.
- Qualify inbound leads and move them through the sales process from start to finish
- Schedule and coordinate meetings, appointments and presentations for the Sales Executives, within agreed timelines and ensure timely follow-ups.
- Be the first point of contact for inbound sales enquiries, either responding or directing to the appropriate channel.
- Prepare sales reports and provide accurate sales information.
- Post-deal activities such as ensuring the commencement of new client onboarding, proactive contact to gauge customer satisfaction and seeking testimonials.

**About you**:
Whilst experience in a sales environment will be beneficial, we’re looking for someone who is super organised, has strong attention to detail and ability to provide proactive support to a high-achieving team in a fast-paced environment.

You’ll also:

- Have experience in administration, executive support or sales
- Possess confident, professional and adaptable communication skills, both written and verbal (including over the phone)
- Problem solver, self-starter with a proactive approach to your work
- Exceptional organisation and facilitation skills, with high attention to detail
- Be no stranger to using IT systems, we use (Hubspot and Zendesk), and champion the effective use of these systems

**What we offer**
- A vibrant, supportive and team-oriented culture, with regular team activities and social events
- A focus on professional development, with internal and external training and a personal $2000 professional development budget each year.
- Access for you and your family to an Employee Assistance Program and resources
- Opportunities for career advancement, we nurture our talent and provide career pathways across the business.

**How to apply**

Please submit an up-to-date resume outlining your suitability for the role.

We’re committed to promoting diversity in the workplace and encourage people from all backgrounds to apply.

We're looking for people who identify with our values - H.E.A.R.T.: Honesty, Empathy, Acceptance, Respect, and Trust, while also bringing an individual perspective to their work.

Pay: $60,000.00 - $70,000.00 per year

**Benefits**:

- Professional development assistance

Schedule:

- 8 hour shift

Ability to commute/relocate:

- Milton, QLD: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)