Operational Officer

4 weeks ago

South Brisbane, Australia Mater Group Full time

**Job no**: 497627

**Work type**: Casual

**Location**: South Brisbane

**Categories**: Catering/Food Services, All other

**About the role**

Mater Food Services currently has several **casual positions** available for **Operational Officers - Room Service Representatives**.

As the first point of contact between patients and Food Services, Operational Officers - Room Service Representatives are responsible for all incoming Room Service meal orders and enquiries.

**Salary range: $27.35 - $29.66 (Operational Officer Level 2) per hour plus superannuation + 23% casual loading and access up to $15,900 salary packaging**

**What you’ll be doing**

The key responsibilities of this role include (but are not limited to):

- Being familiar with the Room Service menu, using the appropriate terminology and being able to confidently describe available options. The ability to actively promote and upsell items is also required.
- Explaining menu options and adhering to guidelines and coding compliance in place for patients with Therapeutic Diet requirements.
- Performing other duties as assigned, including administrative tasks, troubleshooting patient and staff enquiries and liaising with Clinical staff.
- Responding quickly and positively to changing requirements, whether within the department or outside, in order to meet business demands.

**About you**

To be successful in this role, you will possess:

- Excellent customer service with the willingness to go above and beyond to exceed patient expectations.
- High level of communication skills including the ability to build rapport quickly with patients and work as part of a multidisciplinary team.
- Confidence using computers and technology. Sound knowledge of Microsoft Office is required. Familiarity with meal ordering systems, such as CBORD is desirable but not required.
- Demonstrated attention to detail, problem solving and time management skills.
- A strong work ethic, positive attitude and the ability to work in a team, with willingness to be a role model and promote the Mater values.

This is an excellent opportunity to be a part of a high functioning, dynamic team, who deliver exceptional care to our patients every time.

**Why join us?**

Joining a 10,000+ strong workforce, you will have the opportunity to work for an Australian leader in the field of Health, Education, Research and Foundation and work with a team who make a real difference to the lives of our patients, consumers, and community. You will be a part of a workplace that offers compassionate care in the spirit of the Sisters of Mercy.
- Increase take-home pay via Salary Packaging
- Access to package meal and entertainment expenses
- Access to leading education through Mater Education
- Flexible working arrangements & work from home options for suitable roles
- Access to our Employee Assistance Program and on-site pastoral care team
- Discounts at local and national businesses on dining, retail, travel, and accommodation
- Access to on-site, discounted parking
- Discounted food and beverages at various campus cafés and coffee venues

For further information, please contact **Joanne Reynolds, Supervisor Room Service **on** 07 3163 8553.**
- Please note it is a mandatory requirement of employment at the Mater that you are and remain fully vaccinated against COVID-19.

**Advertised**: 23 Jan 2023 E. Australia Standard Time
**Applications close**: 29 Jan 2023 E. Australia Standard Time

  • Operational Officer

    5 days ago

    South Brisbane, Australia Mater Group Full time

    **Job no**: 500049 **Work type**: Permanent **Location**: South Brisbane **Categories**: Catering/Food Services **Mater Food Services** currently have **a number and variety of positions** available for **Operational Officers - Room Service Representatives**. - **Opportunities include**: - **Permanent Part Time ( primarily 4 hour shifts and 40 hours per...

  • Operational Officer

    2 weeks ago

    South Brisbane, Australia Mater Group Full time

    Job no: 500049Work type: PermanentLocation: South BrisbaneCategories: Catering/Food ServicesMater Food Services currently have a number and variety of positions available for Operational Officers - Room Service Representatives.- Opportunities include:- Permanent Part Time ( primarily 4 hour shifts and 40 hours per fortnight across 10 days of said...

  • Ao3 Concierge

    4 weeks ago

    South Brisbane, Australia Hudson Australia Full time

    This is an amazing opportunity to join a vibrant team and a supportive environment, and gain exposure to the Government space! The Concierge/Operations Officer is responsible for the day-to-day operations and administration of the Office, and will administer our new Distributed Work Centre office at Springwood. Reporting to the Coordinator, this role...

  • Operations Support Officer

    2 weeks ago

    South Brisbane, Australia Mater Group Full time

    **Job no**: 500421 **Work type**: Permanent **Location**: South Brisbane **Categories**: Administration, Research Mater Research are looking for a Operations Support Officer to join the team. This permanent, full-time role will report to the Operations Manager, this role will be based at our South Brisbane campus. Mater Research (MR) is a world-class...

  • AO3 Concierge

    4 weeks ago

    South Brisbane, Australia Hudson Full time

    This is an amazing opportunity to join a vibrant team and a supportive environment, and gain exposure to the Government space! The Concierge/Operations Officer is responsible for the day-to-day operations and administration of the Office, and will administer our new Distributed Work Centre office at Springwood. Reporting to the Coordinator, this role...

  • Operations Officer

    2 weeks ago

    Clayton South, Victoria, Australia Monash University Full time

    The OpportunityThe Operations Officer provides a range of professional and high-quality administrative services to support the effective operation of the Monash Business School's departments and business units. This includes delivery of a range of core services across the School including resource management, support for planning and maintenance of physical...

  • Operations Officer

    2 weeks ago

    Clayton South, Victoria, Australia Monash University. Full time

    The Opportunity The Operations Officer provides a range of professional and high-quality administrative services to support the effective operation of the Monash Business School's departments and business units. This includes delivery of a range of core services across the School including resource management, support for planning and maintenance of...

  • Operations Officer

    2 weeks ago

    Clayton South, Victoria, Australia Monash University Full time

    The OpportunityMonash Residential Services (MRS) provide a range of on and off-campus accommodation options and services to students, staff, the business community and short-term visitors to Monash University. MRS is seeking a driven and dynamic individual to join the team as an Operations Officer. This role is not a desk-job, focusing on the face to face...

  • Operations Officer

    2 weeks ago

    Clayton South, Victoria, Australia Monash University. Full time

    The Opportunity Monash Residential Services (MRS) provide a range of on and off-campus accommodation options and services to students, staff, the business community and short-term visitors to Monash University. MRS is seeking a driven and dynamic individual to join the team as an Operations Officer. This role is not a desk-job, focusing on the face to...

  • Operations Officer

    2 weeks ago

    Brisbane, Queensland, Australia Queensland Fire and Emergency Services Full time

    Purpose of specific work area and positionThe Breathing Apparatus and Hazardous Materials (BA HazMat) is responsible for the development, implementation, planning and management of BA HazMat equipment and operations within QFES and provides emergency response services, advice and support to regions.BA HazMat day to day function is to provide support to...

  • Operations Officer

    3 weeks ago

    Brisbane, Australia GSB Full time

    Operations Officer **Operations Officer** Great Southern Bank is seeking a new Operations Officer within Customer Operations to join the team on a permanent full-time basis. The Customer Operations team manage all functions relating to Customer Lifecycle and deposit products and their associated payments. You will assist with Term Deposits, Customer...

  • Operations Officer

    2 weeks ago

    Brisbane, Australia GSB Full time

    Operations Officer Operations Officer Great Southern Bank is seeking a new Operations Officer within the Banking Operations team for a 6-month secondment (max term contract) opportunity. You will be part of the Payment Operations team and manage customer transaction disputes, insurance claims as well as manual payment requests and exception processing....

  • Office and Operations Assistant

    4 weeks ago

    South Melbourne, Australia Kieser Full time

    Company Description We are a network of integrated **_Physiotherapy, Rehabilitation, Strength & Conditioning Clinics_** with 26 clinic locations across Australia! We are passionate about changing the allied health landscape and impacting the lives of every Australian. **Job Description**: The Office and Operations Assistants will provide administrative...

  • Operations Officer

    1 week ago

    Brisbane, Australia Transport and Main Roads Full time

    In the role of Operations Officer you will administer the information systems and undertake other support activities in the Unit, and provide advice to industry and clients on operational issues. **Some of your responsibilities will include**: - Delivering frontline customer service including investigating and assisting with the resolution of difficult...

  • Operations Officer

    2 weeks ago

    Brisbane, Queensland, Australia Transport and Main Roads Full time

    In the role of Operations Officer (Stores), you will manage and coordinate the receipting, storage, packaging and despatch of warehouse inventory within the business unit.

  • Operations Officer

    4 weeks ago

    Brisbane, Australia GSB Full time

    Operations Officer **Operations Settlement Officer** Great Southern Bank is seeing a new Operations Officer within the Lending Fulfilment team on a permanent full-time basis. The Lending Fulfilment Team is responsible for the end-to-end settlement process, inclusive of document preparation, execution, booking settlement procedures with PEXA & Dye Durham...

  • Chief Operating Officer

    3 weeks ago

    South Perth, Australia Quantum Human Resources Full time

    **Our Client’s Story** Buurabalayji Thalanyji Aboriginal Corporation (BTAC) is the registered native title body corporate for the Thalanyji People. Since 2008, BTAC has successfully advanced and promoted the wellbeing of the Thalanyji People and self-reliantly provides environmental, social, economic education and employment opportunities that support...

  • Operations Officer

    2 weeks ago

    Brisbane, Queensland, Australia Transport and Main Roads Full time

    In the role of Operations Officer you will administer the information systems and undertake other support activities in the Unit, and provide advice to industry and clients on operational issues.Some of your responsibilities will include:Delivering frontline customer service including investigating and assisting with the resolution of difficult complaints...

  • Operations Officer

    3 weeks ago

    Brisbane, Australia Great Southern Bank Full time

    Great Southern Bank is seeking a new Operations Officer within the Banking Operations team for a 6-month max term contract opportunity. You will be part of the Payment Operations team and manage manual payment requests, exception processing and customer transaction disputes. This hybrid position is based in our Brisbane CBD office with the flexibility to...

  • Operations Officer

    2 weeks ago

    Brisbane, Australia Transport and Main Roads Full time

    In the role of Operations Officer within the Heavy Vehicle Access Team you will provide Heavy Vehicle Road Operations support to the Advisor in close liaison with the Queensland Police Service (QPS), the National Heavy Vehicle Regulator, Industry, the Heavy Vehicle Section and Transport and Main Roads (TMR) regions in managing the Heavy Vehicle operations on...