Operations Officer

1 week ago

Clayton South, Victoria, Australia Monash University. Full time

The Opportunity

Monash Residential Services (MRS) provide a range of on and off-campus accommodation options and services to students, staff, the business community and short-term visitors to Monash University. MRS is seeking a driven and dynamic individual to join the team as an Operations Officer. This role is not a desk-job, focusing on the face to face supervision and daily coordination of the student residential environment, working closely with the Operations Manager.

As a heavily operations focused position, not a desk based administration role, some physical fitness and manual handling of packages will be required. A majority of the time will be spent immersing yourself in the residential building environment undertaking inspections, managing resident expectations, and other key operational activities which include:

Maintenance of resident requests and enquiries Supporting ongoing and newly implemented residential programs and events Coordinating and prioritising workflow to respond to incidents Developing relationships with key internal and external stakeholders to deliver best practice, efficient operations

To be successful in this role, you will possess:

Prior experience working in a similar operational/accommodation services environment A passion and desire to provide high-quality services to MRS' residents Excellent organisation skills and the ability to be a key team member Strong administrative skills with a keen attention to detail

About Monash University

At Monash, work feels different. There's a sense of belonging, from contributing to something groundbreaking – a place where great things happen.

We value difference and diversity, and welcome and celebrate everyone's contributions, lived experience and expertise. That's why we champion an inclusive and respectful workplace culture where everyone is supported to succeed.

Learn more about Monash.

Be part of our story. Work with us to #ChangeIt.

Whilst this role is worked on-site, we have a range of policies in place enabling staff to combine work and personal commitments more easily. This includes supporting parents and various health and wellbeing opportunities.

To Apply

If you are keen for a role with a difference, we encourage you to apply now To apply, simply submit your CV along with a cover letter (maximum two pages) addressing your suitability to this position.

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