Superannuation Administrator

3 weeks ago


Gold Coast, Australia Class Limited Full time

HUB24 leads the wealth industry as the best provider of integrated platform, technology and data solutions. At HUB24, we know the smartest investments start with our people. We are innovative and ambitious, and we move fast.

At HUB24, we empower our employees to bring their ideas and creativity to work. Rather than getting bogged down in bureaucracy and red tape, we build a culture that supports our team members to have a real impact on our business and the success of our customers.

As HUB24 continues to grow, we’re investing in the ambitions of our talented team - we understand that these can be both inside and outside work. That’s why we’re as focused on your career development and learning opportunities as we are in developing a flexible workplace where everybody can thrive.

We know that when our people are engaged and happy, our customers feel the difference. We operate a hybrid workplace model across our offices with plenty of work from home flexibility: Tell us what you need to be successful.

HUB24 Limited is a company listed on the Australian Securities Exchange (ASX: HUB)

We have multiple opportunities available to join our collaborative and high preforming
**Superannuation Administration team in the Gold Coast. **These are hands on and high volume roles and are required to deliver outstanding end to end service to our customers via communication, platform system functionality, business processes and client related product understanding. The Superannuation Administrator is also responsible maintaining high quality levels of service at all times, in order to meet Superannuation industry requirements.

**What you'll do**:

- Correspond with Members, Trustee and other service providers
- Attending to telephone enquiries from members and service providers and maintaining member account records
- Daily banking and processing benefit payments to members
- Allocating contributions and benefit payments to member accounts
- Pension set ups, pension payroll processing and Centrelink schedules

**Requirements**:

- Super administration experience or a knowledge of associated legislation that operates in the superannuation environment - Highly desired.
- OR administration experience within the financial services sector (insurance / investments/ financial advisory - RG 146
- OR administration experience that is transferrable
- Planning & Organisational skills and an ability to handle large volumes of work
- Deliver high quality service levels at all times
- Excellent communication & Interpersonal Skills and the ability to collaborate and work as part of a team

If you are immediately available or have a short notice period, then we would love to hear from you

We think creatively and we’re not constrained by traditional thinking or barriers to success. We’re led by experts, realists with ideas, grounded in commercial reality who are bold enough to visualise the future a little differently and to advocate for what matters to our clients. We are here to lead change because, even though we’ve come such a long way together, we’re not done yet - we’re committed to empowering better financial futures for more Australians.

Come help us grow and evolve so we can empower better financial futures.



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