Account Manager

5 days ago

Greater Adelaide SA, Australia TPG Telecom Full time

Exciting time to join a top 100 ASX listed business with big goals
- Hybrid working arrangement - mix of WFH/office
- Access to a great selection of benefits

We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.

**This opportunity**

The Account Manager is responsible for the ongoing development and retention of existing Government accounts at a state and local government level and customer relationships within the allocated Government portfolio and provide ad-hoc support when required to the Victorian Government Client Partner.

**Responsibilities**
- Take overall responsibility for the ongoing development and deepening of existing sales and customer relationships within the Victorian Government portfolio.
- Review current state and develop/continually improve sales plans for each of TPG’s products and services, for each agency or department within the allocated portfolio.
- Successfully maintain the value of the existing portfolio through effective customer lifecycle management and completion of re-sign activities that maximise commercial outcomes.
- Achieve key monthly, quarterly, and annual growth/x-sell sales objectives, building on effective base management to consistently grow (value and product breadth) the allocated portfolio.
- Maintain up to date and accurate customer contact, pipeline, and any other required information in the Customer Relationship Management (CRM) system, i.e, Salesforce.
- Ensure government reporting and compliance is up to date, via an internal stakeholder relationship with the Government contracts manager.
- Attend weekly sales team meetings to review the quality and accuracy of Salesforce pipeline

**Knowledge and experience**
- Exceptional knowledge and understanding of sales strategies when selling into TPG market sectors, including both telco and ICT.
- Exceptional knowledge of Government bodies/agencies/panels/procurement methods at a Federal and/or State/Territory level
- State/Territory specific knowledge
- Strong knowledge of all political and economic influences that could affect TPGs Government business and the broader marketplace.
- Exceptional understanding of a typical Government client’s requirement

**Benefits and perks**
- Flexible hybrid way of working (from home and office)
- ‘Stay Connected Mobile’ - Access to a free mobile plan
- ‘Stay Connected NBN’ - Access to a free NBN 100 plan
- ‘Your Leave’ - an additional 4 days of leave to be used whenever you like - every year
- Access to TPG Learning Hub platform and internal development opportunities
- Access to Corporate Partner Discounts

**Bolder and better together**

We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

Our Talent Acquisition Team and Hiring Managers kindly request no unsolicited resumes or approaches from Recruitment Agencies. TPG Telecom is not responsible for any fees related to unsolicited resumes.

**#LI-Hybrid
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