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Lead User Experience Analyst

4 months ago

Sydney, Australia The Bank of New York Mellon Corporation Full time

**About Milestone Group**

Milestone Group is in the investment automation business. We serve fund managers, specialist investment managers such as OCIO’s, retirement savings providers and administrators of pooled investments. Designed for low operating cost, high extensibility and improved product management, our pControl enterprise investment automation platform leads the global funds industry in automation efficiency, cost of ownership and improved risk control.

**Senior Experience Designer (UX)**

Milestone Group is looking for a Senior Experience Designer to help us shape the future of our enterprise investment automation platform pControl.

**Key responsibilities**
- Leading the design delivery from Discovery to Build
- Driving conversations with very senior stakeholders to determine their goals and requirements
- Working with UI Designers and Engineers to define and deliver the user experience at various levels of fidelity from sketches to prototypes
- Being the bridge between user, business and technology, and so being able to find the right balance in a great user experience that delivers tangible value to the business at a reasonable cost to build
- Facilitating workshops and interviews with stakeholders and users
- Planning and running user research in order to explore a problem space and validate solution designs

**Desirable Skills and Experience**
- Highly collaborative - a keenness to exchange ideas, thoughts and feedback with team members and stakeholders, and be able recognise opportunities to collaborate in order to arrive at a stronger solution faster
- Big picture thinking - an ability to move beyond screen level design, thinking about context, ecosystems and flow
- Pragmatism - a pragmatic understanding of how to get the best experience in the context of the cost to build; good cross-functional perspective to collaborate with Developers and QA
- Immersive - able to deep-dive very quickly into complex situations; able to research, synthesise, understand and recommend solutions
- Autonomous - able to scope and prioritise tasks independently
- Have at least 6 years of demonstrated experience in UX across research, product strategy and interaction design
- Have at least 4 years of recent experience on Lean-Agile-scrum build projects
- Have a broad portfolio of work that includes recent projects where they have had full ownership of delivering the design project
- Have exceptional interaction design skills and a laser-sharp attention to detail
- Want to deliver a high standard of work and be a part of a high performing team
- Are comfortable with complexity and being pushed outside their comfort zone
- Take a data-driven approach to design wherever possible
- Have excellent communication skills
- Have worked in the funds/financial industry
- Have designed enterprise software solutions
- Strong UI Design skills, able to work with, extend and enhance existing product
- Figma skill desirable

**BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans.**

**Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.