Therapy Assistant

4 weeks ago

Melbourne, Australia Integrated Human Resourcing Full time

**About Us**

Your Hart 2 Hart is a boutique business that offer an alternative model of care based on choice, respect and innovation. Your Hart2Hart provides flexible, supportive and individualised service through a team of qualified, dedicated and caring professionals. Our services include therapies, respite care, group activities, holiday camps and indigenous care.

Your Hart2Hart aim to deliver a level of personalised support that both carers and participants need to live their best lives, make new memories, and spark a little joy along the way. Consumers and customers are at the heart of everything we do and we share a goal to improve the lives of those who choose our services.

**About the Role**

Seeking reliable and dedicated **Therapy Assistants** to join our team on a casual basis, with the option of becoming permanent. This role would be suitable for people who have ambitions to become a psychologist, occupational therapist or a nurse.

**Key Responsibilities**:

- Responsible for the delivery of skills and activities programmes, which focus on individual needs and aim to maximise social inclusion, independence, choice and decision making of vulnerable people with a disability
- Establish rapport and build trusted relationships with clients and stakeholders by showing empathy, appreciating perspective and respecting differences
- Respond professionally to client concerns and maintain positive client engagements and interactions
- Consult with clients and stakeholders in the preparation, development and review of individual support plans to ensure they represent the client’s goals, needs and preferences
- Maintain accurate and appropriate client records which may include sensitive details such as support needs, medication and service history in company business management systems
- Prepare reports as may be required to ensure continuity of support between providers and workers to inform future service delivery
- ** **Communicate effectively, share information and work cooperatively with team members to contribute to the achievement of individual, team and organisational goals and a quality client service experience

**About You**
- Certificate III Individual Support (Disability) or equivalent
- Experience working within NDIS services framework across a range client supports
- Membership of the Australian Community Workers Association (desirable)
- Experience with Client Management systems such as Cliniko or Halaxy (highly advantageous)
- Experience with Microsoft Office Programs such as Excel, Outlook, PowerPoint, Word
- Lived experience within the disability sector (highly advantageous)
- Current Driver's License and access to own vehicle
- Excellent communication and interpersonal skills
- ** **Patient, flexible, compassionate and understanding

**Benefits**
- Flexible roster pattern to enable a healthy work-life balance
- Regular casual shifts available
- Supportive team culture
- A role where you see the difference you are making in people’s lives

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