Therapy Assistant
2 weeks ago
About Us
Your Hart 2 Hart is a boutique business that offer an alternative model of care based on choice, respect and innovation.
Your Hart2Hart aim to deliver a level of personalised support that both carers and participants need to live their best lives, make new memories, and spark a little joy along the way.
Consumers and customers are at the heart of everything we do and we share a goal to improve the lives of those who choose our services.
About the Role
Seeking reliable and dedicated
Therapy Assistants to join our team on a casual basis, with the option of becoming permanent.
Key Responsibilities:
- Responsible for the delivery of skills and activities programmes, which focus on individual needs and aim to maximise social inclusion, independence, choice and decision making of vulnerable people with a disability
- Establish rapport and build trusted relationships with clients and stakeholders by showing empathy, appreciating perspective and respecting differences
- Respond professionally to client concerns and maintain positive client engagements and interactions
- Consult with clients and stakeholders in the preparation, development and review of individual support plans to ensure they represent the client's goals, needs and preferences
- Maintain accurate and appropriate client records which may include sensitive details such as support needs, medication and service history in company business management systems
- Prepare reports as may be required to ensure continuity of support between providers and workers to inform future service delivery
Communicate effectively, share information and work cooperatively with team members to contribute to the achievement of individual, team and organisational goals and a quality client service experience
About You
- Certificate III Individual Support (Disability) or equivalent
- Experience working within NDIS services framework across a range client supports
- Membership of the Australian Community Workers Association (desirable)
- Experience with Client Management systems such as Cliniko or Halaxy (highly advantageous)
- Experience with Microsoft Office Programs such as Excel, Outlook, PowerPoint, Word
- Lived experience within the disability sector (highly advantageous)
- Current Driver's License and access to own vehicle
- Excellent communication and interpersonal skills
Patient, flexible, compassionate and understanding
Benefits
- Flexible roster pattern to enable a healthy worklife balance
- Regular casual shifts available
- Supportive team culture
- A role where you see the difference you are making in people's lives
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