Lead, Cx and Channel

**Shape the Future of Customer Experience with Probe CX** At Probe CX, we don't just participate in the industry—we're leading it. As the largest BPO in the Southern Hemisphere, we're on a mission to redefine customer experience through digital innovation. With the BPO/CX sector set to grow by 10% year on year until 2035, there's never been a better time...

Create an impact as a **CX And Channel Chapter Lead.** **Your Role** The purpose of the role and your unique contribution is to lead an RIA Advanced analytics chapter, contributing to projects as a senior analyst, and upskilling the team in connecting analytics capability to the business domain. Key responsibilities include: - Leverage your analytical...

**CX Specialist** An exciting new permanent opportunity has become available within the ANZ DLL team for a CX Specialist. This role aims to exceed the end-to-end needs of our partners and customers and offer an amazing customer experience when doing business with DLL. DLL is looking to accelerate its speed of change to enhance the customer experience via a...

**CX Design Lead** - DCS Clerk Grade 11/12 starting from $139,798 - $161,663, plus employer’s contribution to superannuation and annual leave loading - 2x Ongoing Full-time - Hybrid role, majority time in the Sydney office **About NSW Telco Authority** We work with emergency services and telecommunications carriers to protect communications assets during...

Industry Leading Automotive Innovator - Greenfields Role - Competitive Salary Package including 2 fully maintained vehicles A leading global company at the forefront of cutting-edge vehicle design and sustainable mobility solutions is seeking a Head of Digital & CX to join their leadership team in Australia. This is a very exciting, newly created General...

394836BR **New Channels Marketing Lead**: Australia **About the role** Internal Role Title: New Channels Marketing Lead Location: Sydney, Australia #LI-Hybrid About the Role: The In-Market Brands (IMB) portfolio comprises of over 60+ molecules, 7+ therapeutic areas, and accounts for almost half of total Novartis sales. The portfolio is diverse, comprising...

Shape the Future of Customer Experience with Probe CX At Probe CX, we don’t just participate in the industry—we’re leading it. As the largest BPO in the Southern Hemisphere, we’re on a mission to redefine customer experience through digital innovation. With the BPO/CX sector set to grow by 10% year on year until 2035, there’s never been a better...

**About the role**: The Customer Marketing & CX Lead will focus on developing and championing a deep understanding of our customers and their drivers - owning and optimising customer engagement, adoption and retention initiatives, and partnering with our product, implementation and customer success teams to drive a superior end-to-end customer experience for...

**Let’s **talk about the team Join a new and emerging Experience Insights function (under Customer Experience) as a CX Researcher (Consumer Insights). In this role, you will lead our efforts to better understand our consumers’ needs, represent the VOC to the business and own VOC consumer reporting and scorecards. **Let’s **talk about the role **P...

At Qualtrics, we create software that the world’s best brands use to deliver exceptional frontline experiences, build high-performing teams, and design products people love. But we are more than a platform. We are the creators and stewards of the Experience Management category serving over 18,000 clients globally. Building a category takes grit,...

Build customer experience strategy for leading clients - CRM, Customer Journey Mapping and data expertise - 2 years' agency, consulting or client side experience Exciting CX Planning role working with one of Australia’s leading creative technology agencies. Working with some of Australia’s most loved brands in a dedicated Experience Team you’ll...

australia sydney permanent super + commission**About The Company**: Our client is an omnichannel customer engagement platform and it is a leading global Martech brand with over 1500 notable organisations within the retail and e-commerce sector. Join an organisation that has a fantastic culture, proven with a score of 4.6/5 on Glassdoor and that is looking to...

Head of CX Delivery - Cloud Communication Leader This impressive CX technology and services market leader delivers elegant, customised CX software platforms to a range of enterprise customers across the region and with an ever-increasing customer and project portfolio this has heralded the requirement for Head of CX Delivery to lead and manage the delivery...

About This Role **Responsibilities**: - Develop a CX channel partner regional strategy that includes managing focus partners, recruiting new partners and growing indirect sales revenue- Build business plans with focus partners and growth partners to drive Zoom adoption in the extending and expanding CX portfolio- Execute sales training and provide marketing...

**About This Role** **Responsibilities**: - Develop a CX channel partner regional strategy that includes managing focus partners, recruiting new partners and growing indirect sales revenue - Build business plans with focus partners and growth partners to drive Zoom adoption in the extending and expanding CX portfolio - Execute sales training and provide...

**Description**: **Our mission and where you fit in** At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching...

Industry Leading Automotive Innovator - Fast Paced, High Performing Culture - Competitive Salary Package including a fully maintained vehicle A leading global company at the forefront of cutting-edge vehicle design and sustainable mobility solutions is seeking a Digital & CX Manager to lead their digital Customer Experience initiatives and help shape the...

This global CX & Insights Consultancy bridges the gap between technology and research. Their cutting-edge dashboards allow them to capture real-time customer experience data at every touchpoint and channel of a consumer's journey, in real-time. Allowing them to deliver actionable, in-the-moment, data-driven solutions that improve CX, ROI and growth for ASX...

Job Expectations A fantastic opportunity at nbn, as a Principle CX Designer, reporting to the Executive Manager CX Design. A bit about your role As a Principal CX Designer, you will identify opportunities for the CX Design capability to add value within critical domains (e.g. Residential, Fibre Deployment, New Developments). You will lead end-to-end...

**What you can expect** We are seeking a talented Channel Account Manager with deep specialized experience in Customer Experience (CCaaS). You will have an in-depth knowledge and understanding of the industry and CX market. This person will have deep experience in onboarding and leading partners specialising in Customer Experience sales. This role will...