Merchandise and Supply Chain Coordinator

3 weeks ago

Richmond, Australia Brand Collective Full time

50% discount across our portfolio of brands
- Richmond location
- Pet friendly workplace

**About Brand Collective**:
As a leading apparel and footwear company, Brand Collective have a portfolio of 27 brands, 15 character licences and 300 retail stores across Australia and New Zealand. Trading under the Brand Collective Banner, our portfolio of brands includes Superdry, Reebok, Review, Clarks, Hush Puppies, Shoes & Sox, Replay, Elka Collective, Black Pepper, Yarra Trail, Everlast, Lonsdale, Julius Marlow, Grosby, Mossimo, Marco Polo, Volley and many more

**The opportunity**:
Superdry is an exciting contemporary brand which focuses on high-quality products that fuse vintage Americana and Japanese-inspired graphics with a British style. They are characterised by quality fabrics, authentic vintage washes, unique detailing, world leading hand-drawn graphics and tailored fits with diverse styling. Such distinctiveness has gained the brand exclusive appeal as well as an international celebrity following. Superdry has a significant and growing presence around the world, operating in over 500 Superdry branded locations in nearly 50 countries.

The Brand Support & Supply Chain Coordinator will assist the Superdry team in maintaining exhilarating product and experiences for our valued customers. This role reports to the Superdry Planning Manager and is responsible for selected critical path task management relating to seasonal ranging, sample management and product maintenance.

**Key duties and responsibilities**:

- Set up, maintain and manage showrooms and coordinate our in-house sample management across both brands.
- Set up product and ranges in AP21 system seasonally and follow through to ensure all data required is updated.
- Assisting Planning manager in keying and confirming orders with suppliers for Superdry
- Taking lead on raising Seasonal & Adhoc Purchase orders for Replay through to processing to shipment stage.
- Monitor PO tracking with Planning to ensure on time delivery or updated and communicated accordingly.
- Be the point of contact and support for our SD suppliers by providing product information and responding to any order enquires with a sense of urgency.
- Maintain carry over styles pricing and season updates in line with new season cut over.
- Maintain and confirm all pricing is accurately set up in all internal systems ensuring accurate invoicing
- Arrange and track the samples that are sent out to agents nationwide.
- Provide APN/EAN, Pricing and confirmed quantities to suppliers to ensure orders are raised accurately.
- Highlight and advise suppliers of any order inaccuracies in a timely manner to ensure they are rectified accordingly.
- Workload priorities - Whilst many tasks are planned out there will be ad hoc workload that will need to be prioritised to achieve deadlines.
- Who to, and when to escalate any potential issues internally and externally.
- Other ad hoc brand support tasks, for example, assisting in new store launches and brand events where required.

**The skills and experience you offer us**:
You're someone who's able to prioritise your workload to meet the demands of the team, and will be able to multi-task as you will be working in a fast-paced environment with complex systems. You're proactive and constantly looking for better ways to do things, by reducing duplication and complexity of processes. You impress everyone with your ‘easy to do business with’ approach and have a positive can-do attitude. You will also have:

- A high level of energy and passion for working in a fast-paced retail environment.
- Excellent communication and interpersonal skills
- Professional customer service and effective negotiating skills
- The ability to coordinate many activities at once.
- Stakeholder management - internal and external
- Strong analytical skills
- Accurate data entry skills along with great attention to detail
- Confident with MS Office Suite, including Outlook, Word, Excel and PowerPoint (as well as the ability to pick-up new systems with ease - AP21)
- Ability to work well under pressure during seasonal peak periods.

**The perks we offer you**:
Some of our awesome benefits include:

- A great culture fuelled by our passionate and diverse team
- Pet friendly workspace - yes, you can bring your dog to work
- Generous discounts (50%) for you and your family across Brand Collective's entire stable of brands
- Invitations to epic sample sales
- Paid parental leave for primary and secondary caregivers (based on eligibility), volunteer leave and blood donation leave
- Purchased Leave program (ability to purchase an additional two weeks of leave per year, based on eligibility)
- Novated Leasing
- Floating Holidays - provides team members with the option to work on certain state based public holidays and take a different day off in lieu
- Reward and recognition program as well as generous service awards
- Recruitment referral incentives for permanent positions
- Exclus

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