El1 Ad

2 weeks ago


Canberra, Australia DFP Recruitment Services Full time

**Job description**:
**EL1 AD - Case Management Support**
- ** 12 month contract with extension**:

- ** City Location**:

- ** Daily Rate**

**About the Team**
The Administrative Appeals Tribunal (AAT) Case Management Branch manages all external review.

**About the Role**
The EL1 Case Management Support is an important team leadership position within the Agency and will have delegated authority and responsibility to resolve issues and risks across wide-ranging activities of substantial depth involving significant detail. The role requires providing leadership, control, planning, resource management, performance management and decision making for the Team Membership and assigned Contractors working within the work area.

The position is required to coordinate and assume responsibility to undertake detailed or sensitive projects that may include performing varied activities involving many different and unrelated processes or methods that may impact on the strategic or operational.

The EL1 Case Management Support is responsible for actively managing key internal and external.

stakeholder relationships and where required will represent and negotiate on behalf of the Agency to advance the Agency’s interests across a range of forums.

**Responsibilities of the role include but are not limited to**:

- Managing the work-flow of case management support functions to ensure statutory time frames and measures are met.
- Managing AAT Applications received by the Agency including the allocation to the case management teams and legal teams.
- Leading and contributing to strategic projects and policy development processes.
- Leading and contributing to the development of Ministerial and Parliamentary briefs and complaints.
- Contributing to the preparation of reports, business cases, meeting submissions and correspondence.
- Leading a team and/or a scope of work, including mentoring, supervising, training and supporting Case Management Support staff.
- (NOTE: the key responsibilities of the role are based on current priorities and may change over time)

**Security**
The following essential checks/clearances are required to perform the role:

- Pre-Engagement Check - this is a mandatory pre-employment security screening process. All employees and contractors of Agency must undertake a Pre-Engagement Check. This check is undertaken for any individual who will have non-public access to agency resources (information, buildings, systems, assets, staff, and customers)

**How to apply**

Note: You may be required to provide evidence of your COVID-19 vaccination status.


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