Customer Centre Officer

3 weeks ago


Mulgrave, Australia Nissan Australia Full time

**Job no**: 8X63H
- Established in 2008, Nissan Financial Services employs approximately 220 people. We offer tailored financial solutions combined with service excellence to our customers and dealer networks. Our customer-centric operating model is designed to enable us to better respond to the ever-changing landscape. All teams and departments of NFS have a role to play to realise our vision to be a financier of choice and we work together to bring this to life._

**Your opportunity**
- Working within a fast paced National Customer Service Centre
- Resolving queries around financial products & services.
- Liaise with other departments to find solutions for customer queries

**You will bring to this role**
- Financial Services experience in customer service with the skills to manage multiple relationships.
- Ability to persuade others with a focus on outstanding customer experience in an inbound contact centre environment.
- Ability to work in a fast paced environment, with strong attention to detail & have a can do attitude.
- Financial acumen, would be advantageous with the ability understand the customer needs.
- Start your new future at Nissan Financial Services. You bring your commitment and motivation and we will support you to maximise your education and experience to develop your career. Be part of our exciting transformation journey where we strive to empower and enable our customers through the pursuit of best practice._
- _ Published on_ 24 Jan 2024, 4:00 AM



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