Manager, Collections Strategy

2 months ago


Melbourne, Australia ANZ Banking Group Full time

**Date**: 19-Apr-2023

**Location**: Melbourne, AU

**Company**: ANZ Banking Group Limited

About the role

At ANZ our purpose is to shape a world where people and communities thrive. We’re making this happen by improving the financial wellbeing and sustainability of our customers so they can achieve incredible things
- whether they’re buying a home, building a business or saving for things big or small.

The Manager, Collections Strategy is critical to making this happen and will:
Deliver on actionable/value-add insights and analyses in support of the decision automation and optimisation journey of Retail Credit Risk
Streamline credit risk strategy, policy, and process for ANZ’s Retail Credit Portfolios
Deliver improved decision automation, low friction and fast outcomes for customers whilst managing ANZ risk appropriately
Utilise analytical techniques, leveraging existing data and system infrastructure, to create more tailored decisions and offers that improve customer and business outcome
End to end delivery of changes from ideation to rollout, coordinating with stakeholders across the business

**Role Location**: 833 Collins Street, Docklands VIC 3008

**Schedule**: Full Time

**Role Type**: Permanent

What will you bring?

To grow and be successful in the role, you will ideally bring the following:
A self-starter with a high degree of initiative and autonomy to navigate ambiguity and make decisions within a broadly defined direction and set boundaries.
Strong experience solving complex business problems that require strong judgment, commercial focus, and thought leadership, drawing on various techniques and prior experiences, extrapolating, exploring, and experimenting where new challenges are encountered.
Enjoy working “on the tools”, with strong working knowledge of data science, and/or business decision systems and/or reporting software tools (e.g., MS Excel, SAS, SQL, R, Python, Qlik, Tableau, Power BI, PowerCurve, TRIAD Customer Manager, AbInitio).
Solid stakeholder management experience to build and maintain strong cross-functional relationships with key personnel throughout value-chain, understanding and responding to stakeholder needs.
Excellent communication skills both written and verbal, to translate technical content into business insights, author business narratives and recommendations clearly and simply.
An effective coach who is sought out for their knowledge and experience when troubleshooting and guidance is needed.
Relevant prior work experience within industries including (but not limited to): financial, professional, or consulting services, utilities, engineering, information/data providers (such as credit bureaux).

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

So, why join us?

There’s something special about being part of ANZ. From the moment you join us, you’re part of a team working towards a common goal: improving the financial wellbeing and sustainability of our millions of customers.

But it’s not just our customers who’ll feel your impact. You’ll feel it too. Because at ANZ, you’ll have the resources and community you need to take the next big step in your career, towards even bigger things in the future.

We offer a range of benefits tailored to the countries in which we operate including Health and Wellbeing programs and flexible working arrangements.

Job Posting End Date

28/04/2023, 11.59pm, (Melbourne Australia)



  • Melbourne, Australia ANZ Banking Group Full time

    About the role **Role Location**: Melbourne or Sydney **Role Type**: Permanent Responsibility for collections strategy, collections measurement, monitoring and reporting mechanisms used by Risk to support the business in maximising operational efficiencies whilst optimising bad debt charge across secured and unsecured products. The post holder will also...

  • Strategy Manager

    4 weeks ago


    Melbourne, Australia Group Growth & Strategy Full time

    Your Impact: As a Strategy Manager at Asahi Beverages, you will lead and manage high-impact, high-value strategic projects that are pivotal to our growth and success in the Oceania region. You will contribute significantly to the development of strategic plans and initiatives for the Group and Business Divisions, focusing on the most significant sources of...


  • Melbourne, Australia ANZ Banking Group Full time

    **Req ID**: 59288 **Department**: Risk Australia R&C - Retail Risk **Division**: Risk **Location**: Melbourne About the role **Job Title**: Manager, Collections Strategy (Non-Financial Risk and Comprehensive Credit Reporting) **Location**: Melbourne or Sydney **Role Type**: Permanent - Full Time Stimulating and rewarding work with reach and impact across...

  • Strategy Analyst

    4 weeks ago


    Melbourne, Australia Group Growth & Strategy Full time

    Your Impact: As a Strategy Analyst at Asahi Beverages, you will play a pivotal role in high-impact, high-value strategic projects. You will contribute to the development of strategic plans and projects for the Group and Business Divisions, focusing on areas that represent the most significant sources of value creation and addressing the region's greatest...

  • Collections Manager

    24 hours ago


    Melbourne, Australia Team Global Express Full time

    **About the Role **Team Global Express (TGE) are seeking a highly experienced Collections Manager to join INTEGRATED Business Services team based in St Kilda Road. You will report directly to the Head of Finance Services and contribute towards establishing processes for monitoring and collecting outstanding debtor balances. You will ensure that cash...


  • Melbourne, Australia Group Growth & Strategy Full time

    Your Impact: As Asahi Beverages’ Australian alcohol business division, we are dedicated to driving growth, profitability, and market leadership in the dynamic beverage industry. We are seeking a strategic and visionary leader to join our team as the Head of Strategy – Carlton & United Breweries. Reporting to the Group General Manager of Strategy &...


  • Melbourne, Australia Group Growth & Strategy Full time

    Your Impact: As Asahi Beverages’ Australian alcohol business division, we are dedicated to driving growth, profitability, and market leadership in the dynamic beverage industry. We are seeking a strategic and visionary leader to join our team as the Head of Strategy – Carlton & United Breweries. Reporting to the Group General Manager of Strategy &...


  • Melbourne, Australia Talent International Full time

    The role This Government agency is seeking an experienced Debt Collection Improvement Manager to join the team to streamline their debt collection process. It is a permanent opportunity. Key Responsibilities: Develop and implement data-driven optimisation strategies to enhance debt collection efficiency Lead change initiatives Drive employee engagement...


  • Melbourne, Australia Afterpay Full time

    **Company Description** It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic ecosystem, developing unique financial products, including Afterpay/Clearpay, to provide a better way to send, spend, invest, borrow and save to our 47...


  • Melbourne, Australia PEXA Full time

    **About The Team** The Strategy and Planning Manager will support the Corporate Development & Group Strategy Team and key executives to manage strategic projects, prepare clear recommendations and business cases for consideration, meet with external parties and represent PEXA and the strategy team. **Key Accountabilities**: - ** Work collaboratively with...


  • Melbourne, Australia National Australia Bank Full time

    Manager - Retail Strategy **Manager - Retail Strategy** **Job no**: 792429 **Business unit**: Technology and Enterprise Operations **Primary position location**: 700 Bourke St, Docklands, VIC **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **You'll be supported to manage your career, life, and work.**: - **Colleagues connecting...


  • Melbourne, Australia National Australia Bank Full time

    **Manager - Retail Strategy** **Job no**: 792429 **Business unit**: Technology and Enterprise Operations **Primary position location**: 700 Bourke St, Docklands, VIC **Work type**: Permanent Full time **Region**: VIC- Melbourne CBD - **You'll be supported to manage your career, life, and work.**: - **Colleagues connecting every day is what makes NAB a...

  • Collections Officer

    2 weeks ago


    Melbourne, Australia Trace Personnel Full time

    Manage your own portfolio - Flexible working arrangements - $55,000 - $65,000 plus superannuation - Want to join a Collections centre and work with an interesting porfolio of clients?_ - _ Our client is seeking a reliable and resilient Collections Officer to join their team in Melbourne. Reporting to the Team Leader, you'll be responsible for maximising our...

  • Collections Officer

    2 weeks ago


    Melbourne, Australia Trace Personnel Full time

    Manage your own portfolio - Flexible working arrangements - $55,000 - $65,000 plus superannuation - Want to join a Collections centre and work with an interesting porfolio of clients?_ - _ Our client is seeking a reliable and resilient Collections Officer to join their team in Melbourne. Reporting to the Team Leader, you'll be responsible for maximising our...

  • Collections Officer

    4 weeks ago


    Melbourne, Australia Trace Personnel Full time

    Work with Local Government accounts - Join a fun team of experienced collectors - $60,000 - $65,000 plus superannuation Want - to join a Collections centre and work with an interesting porfolio of clients?_ - _ Our client is seeking a reliable and resilient Collections Officer to join their team in Melbourne. Reporting to the Team Leader, you'll be...


  • Melbourne, Australia Cleanaway Full time

    **Job no**: 516941 **Work type**: Permanent - Full Time **Location**: VIC **Your new role** The Fixed Assets Manager SWS Post Collections role is accountable for providing technical leadership for the ongoing development and implementation of Fixed Plant and Equipment maintenance across the 44 Solid Waste Services Post Collections operating facilities. The...

  • Collections Specialist

    2 months ago


    Melbourne, Australia Angle Finance Full time

    We’re an Australian-based non-bank lender specialising in finance for primary assets including transport, construction, materials handling and earthmoving equipment. We also finance secondary and tertiary assets. We’re not a bank. That means we have the agility and flexibility to create new opportunities for Australian small businesses that want to...


  • Melbourne, Australia Property Exchange Australia Limited Full time

    **Hi, we’re PEXA** - Every time a house is bought, sold or refinanced in Australia your lawyer, conveyancer and lender will most likely use a digital platform to settle your property, this is where we come in. PEXA’s world-first digital settlement platform has revolutionised the way we exchange property in Australia helping over 20,000 people a week...

  • Head of Credit

    1 month ago


    Melbourne, Australia Origin Energy Full time

    Senior leadership position in our Consumer & Property team - High profile, business critical role - Melbourne based **Working for us** At Origin we have a strong purpose and values that challenge us to find the answers to the big energy questions. Every person that works with us helps us reach that goal. If you bring good energy to Origin, you’ll get it...


  • Melbourne, Australia AGL Energy Full time

    Powering Australian Life. At AGL, we believe energy makes life better. That’s why we’re passionate about powering the way Australians live, work and move. Like you, we believe that the world is going through extraordinary challenges. We don’t shy away from the tough questions and we consider the answers carefully. We work in partnership with our...