Service Support Officer

6 months ago


Brisbane, Australia Children, Youth Justice and Multicultural Affairs Full time

**The Service Support Officer (SCAN) key responsibilities are**:

- Coordination of the functioning of the SCAN Assessment and Management (AM) Team for effective and professional discussion and recommendations and to effectively manage the process of referral, discussion, recommendation and review.
- Provide a multi-agency forum to ensure greater flexibility to effectively case manage the protective needs of children in a broader range of communities, including remote and Indigenous communities.
- Provision of advice, consultancy and support to the SCAN AM team and to SCAN Community Implementation (CI) Team convenors.
- Advise SCAN AM Team members about the preparation of written material for SCAN Team meetings and develop and maintain record and review systems consistent with statutory requirements.
- Contribute to the development and delivery of training programs of the SCAN System operations and practice standards, operational guidelines and review of the SCAN System functionality.
- Enhance the local regional community by actively practicing and promoting excellence in service delivery and public administration and identifying opportunities for improving regional client service.
- a statement not more than two pages, that summarises your skills, experience and achievements against the leadership competencies/capabilities and duties/responsibilities
- a current resume containing details of 2 referees. At least one referee should have a thorough knowledge of your work over the past two years as your manager or supervisor

Applications will remain current for 12 monthsThis work is licensed under a Creative Commons Attribution 3.0 Australia License.



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