Administration Support Officer

4 months ago

Regency Park, Australia Believe Housing Australia Full time

Part-time_ _permanent opportunity
- School hours available - Based in Regency Park
- Salary Packaging - Increase your take home pay

**What we offer**:

- Flexible working options
- Access to our fantastic salary packaging options - increase your take home pay by decreasing the amount of tax you pay with $15,899 tax free each year
- Meal Entertainment and Holiday Accommodation Card provides you with an additional $2,650 tax free per year
- Paid parental leave, including superannuation paid on parental leave
- Paid study leave, and financial education assistance up to $6,000
- Genuine career development opportunities across Believe Housing Australia and AnglicareSA
- Discounted motor vehicles and gym memberships
- BUPA and Medibank health cover discounts
- Access to our Employee Assistance Program for you, and your family

**Who are we looking for?**:
**What can you expect to be doing?**:

- Offer professional administrative support to the Housing Portfolio.
- Handle tenancy administration tasks in compliance with regulations and program requirements.
- Review and improve current systems for better process efficiency.
- Maintain tenant and property files, records, and housing databases.
- Provide excellent customer service to both internal and external clients.
- Acquire knowledge of Anglicare’s and other agencies' services to better assist customers.
- Manage financial tasks including accounts receivable, accounts payable, rent assessments, and debt management.
- Prepare reports and spreadsheets for compliance and reporting purposes.
- Support the Housing Portfolio with financial administration.
- Assist with property management for the Housing Portfolio.
- Communicate with internal and external stakeholders to ensure high-quality service delivery.
- Help the Housing Portfolio deliver services according to policies and procedures.
- Attend tenant meetings and handle resident complaints and grievances promptly.

**What do you need to bring?**:

- Certificate III in Business Administration or equivalent experience.
- Experience in Community Housing or Private Rental sector (preferred).
- Strong administrative skills with experience in record keeping and file management.
- Effective time management with the ability to prioritise, organise, and multitask.
- Proficient in computer software including databases, MS Office (Word, Excel), and Outlook.
- Excellent verbal and written communication skills.

**Who is Believe Housing Australia?**:
Believe Housing Australia is a leading social and affordable housing provider, delivering safe and secure housing, and tenancy services.

Formerly known as AnglicareSA Housing, Believe Housing Australia continues to be a part of the AnglicareSA family and remains a fully owned subsidiary company of AnglicareSA. The organisations still share core values and a strong belief in the vision of justice, respect and fullness of life for all.

Believe Housing Australia is a nationally accredited Tier 1 Community Housing Provider with a strong track record in the provision of social and affordable housing throughout South Australia. The Believe Housing Australia brand was launched in March 2022, however the business has been operating for more than 20 years.

At Believe Housing Australia, we understand that housing is fundamental to people leading a full life. Having a place to call home enables individuals and families to believe in a better future, find their sense of belonging, and become all that they want to be.

Believe. Belong. Become.

**How to Apply**:
**Applications close - 16th of September**
- We are committed to the employment of Aboriginal and Torres Strait Islander peoples. Please contact the person listed above to discuss joining Believe Housing Australia and visit our website for details on our Aboriginal Housing Services._

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