Cellar Door Supervisor

6 months ago


McLaren Vale, Australia Pinnacle Full time

The sustainably managed 120 hectare family estate is planted predominantly with Shiraz and Cabernet Sauvignon, with smaller plantings that include Chardonnay, Fiano, Mataro, Tempranillo, Grenache, Graciano and Touriga Nacional.

A modern, but mínimalist, approach to crafting the wines is taken. Respecting the fruit is crucial. Small batch open fermentation, gentle handling, pressing and maturation result in balanced, food friendly wines, expressive of their terroir and variety.

From it’s genesis in 1998, when the first wine (Shingleback Shiraz) was released under the Shingleback label, the Shingleback portfolio has grown into a collection of fine wines that include Shingleback, The Bio Project, Haycutters, Red Knot and The Gate. Each made in its distinct style, these wines showcase the best the McLaren Vale region has to offer.
- **Bring your passion and feel the energy**:

- **Exciting opportunity in one of Australia’s most renowned wine growing areas - McLaren Vale**

The **Cellar Door Supervisor** at **Shingleback** will be responsible for promoting our brand and business by creating exceptional customer experiences for visitors and direct and ongoing customer relationships.

Sound good? Read on.

Here’s a snapshot of the **Cellar Door Supervisor** responsibilities:

- Demonstrate and share your passion and knowledge of wine to craft memorable customer experiences
- Actively drive sales of the company's wine products in line with monthly and annual targets
- Manage, coach and constantly develop the Cellar Door team to be motivated to deliver performance at the highest level
- Participate in technical tastings representing a broad consumer perspective
- Promote and sell Wine Club memberships
- Handle and develop the customer and cellar door visitor databases
- Manage and record all stock movements
- Support our tourism strategy by liaising with tourism partners to plan group visits, cellar door tastings
- Opening and closing duties of the venue
- Take active responsibility with health and safety policies to implement control strategies to eliminate or minimise identified risks.

**Now let’s talk about you**:

- Wine Knowledge, and WSET level 2 or higher
- Office Administration Skills
- Extensive knowledge of the wine industry
- Team management experience (including identify and hiring of talent)
- Strong customer focus, communication and leadership skills
- Excellent communication skills and a drive for results
- Availability to work weekends and public holidays.

**The benefits are good too**
- Onsite discounts on Shingleback products
- An exclusive discount card for BWS, Dan Murphy’s, Woolworths, BIG W and other Endeavour Group brands, including our ALH pubs
- Monthly meeting-free days
- Your health and wellbeing is your most important asset, and as one of our valued team members, it’s our first priority. You will have a range of free services to help you live well and support your physical, mental and financial wellbeing
- Endeavour Group is full of opportunities - use our dedicated learning and development options to grow an idea, yourself, and your career. This is just the start, so dream big.
- At Endeavour, we value being a workplace where everyone’s welcome - if you meet a number of the requirements (and not all), we encourage you to apply._

**We are together creators**

With a portfolio that includes Dan Murphy’s, BWS, ALH Hotels, Pinnacle Drinks and more, Endeavour Group is big on sociability. Together we create the moments that bring millions of people together. And together we have more fun, create more opportunities, and score a lot more goals. We’re serious about creating a safe, inclusive and fun place to rock up to where equal opportunity is key, and flexibility is part of how we roll.

We’re all about creating a more sociable future - for our customers and each other. If this job excites you - and you’re close-enough on the requirements, reach out, we’d love to hear from you.

Our Talent Team and Hiring Leaders kindly request no unsolicited resumes or approaches from Recruitment Agencies. Endeavour Group is not responsible for any fees related to unsolicited resumes.

WeAreTogetherCreators #ComeAsYouAre #DreamBig #FeelTheEnergy #LeaveYourMark #EndeavourGroup


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