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Guest Service Concierge

5 months ago

Sydney, Australia Hatch Full time

** This role is at Bank of Queensland (not for Hatch)**

Hatch is supporting Bank of Queensland to find a great Guest Service Concierge to join their Administration team. Hatch exists to level the playing field for people as they discover a career that’s right for them. We model this in our hiring process for our partners like Bank of Queensland.

**About the role at Bank of Queensland**

The intention of the role is to ensure the client experience is delivered to the highest quality of service standards, whilst operating the space at maximum efficiency and productivity and providing guest services including storage of guest luggage, transportation assistance, directions, courier services, beverage offerings, relevant information about events and attractions in the local CBD area

**Seniority**

**Junior** - A role for someone with some basic skills, good motivation and ability to learn. Typically 1-2 years of experience is required.

**Responsibilities**
- Purchasing and Vendor Management - Manage suppliers by negotiating contracts, controlling costs, reducing risks, and ensuring business needs are met
- Office and Team Coordination - Coordinate the smooth and effective day-to-day administrative operations of an office or team
- Facilities and Asset Management - Source and manage the tools, services, and processes that support the operations of the organization’s office and assets

**Strengths**
- Social skills - Behaves and communicates effectively in different social situations and with a variety of different people
- Collaboration - Works with others by being open, clear in communication and listening to achieve goals
- Prioritization - Compares and ranks the relative importance &/or urgency of different tasks to identify the best order of actions

Hatch exists to level the playing field for people as they discover a career that's right for them. We model this in our hiring process for our partners like Bank of Queensland.

We do not discriminate on the basis of gender identity, sexual orientation, cultural identity, disability, age, or any other non-merit factors. To put it simply, Hatch is for everyone.

**Salary**: $60,000.00 - $850,000.00 per year

Work Location: One location