Courier

3 months ago

Tweed Heads, Australia QML Pathology Full time

Courier

**Job reference**: #12082

**Brand**:QML Pathology

**Location**:Gold Coast South Region

**Your role as a Pathology Courier Dispatch**

In this varied role as Pathology Courier Dispatch based in our QML Laboratory in Murrarie, you will be responsible for assisting with the smooth running of our courier network in Queensland as they pick-up and transport Pathology Samples, Specimens, Blood/Blood Products X-rays, Vaccines and clinical waste, as well as taking on the role of Courier to assist when needed.

You will be the backbone of the courier network, organising and priorisiting the courier jobs, involving creating jobs on the system, taking calls from customers, answering calls from couriers and other departments to coordinate courier pickups, monitoring alarms through the QML network, as well as assisting with other administrative duties.

In this unique role you will also have the opportunity to be trained in cutting edge AI software within the Laboratory.

**Your key responsibilities will include**:

- Creating, organising and prioritising courier jobs determined by level of urgency
- Liaising with laboratory staff, couriers other departments to ensure the smooth running of the courier network
- Liaising between Referring Medical Practitioners and the Medical Liaison Officer with regards to store orders
- Maintaining patient confidentiality and integrity
- Assisting with other ad-hoc administration duties
- Compliance and adherence with Policies and Procedures, Work Health and Safety Procedures and Quality Assurance processes
- Excellent time management skills, juggling up to 30 stops per day
- Physical capability to be able to handle equipment weighing regularly up to 10kg -15kg
- The ability to follow instructions and use initiative to make sound decisions
- x**About you**
- You have the ability to pick up and navigate systems
- You work well in a fast-paced environment, to ensure high quality & timely results
- Demonstrated customer service and stakeholder management skills
- You work well in a team, as you play an important part in the wider pathology division
- Valid open Australian driver’s license with an excellent driving record
- Previous Pathology Courier experience is considered highly advantageous
- You must be an Australian citizen or permanent resident or a New Zealand citizen, or hold a valid visa with permission to work

**Requirements**:

- 2 Covid vaccines are required in this role, as well as other vaccine preventable disease evidence such as Hepatitis B
- Ability to work on a Saturday, with a rostered day off in the week

**About Us**

QML Pathology is a part of Healius Ltd., an ASX listed business and one of Australia's leading healthcare companies and provider of private medical laboratory & pathology services.

Healius has an expansive network of over 100 medical laboratories and 2000 patient collection centres operating across metropolitan, regional and remote Australia.

We provide 1 in every 3 pathology services in Australia, extending from exclusively servicing some of Australia’s largest and most complex private and public hospitals, to small Indigenous Australian communities.

**Benefits and Wellbeing**

**As part of working for Healius, you will have access to a range of benefits including**:

- A marketplace of exclusive discounts and vouchers from leading Australian and online retailers.
- Corporate health insurance discounts, banking benefits and novated leasing consultations.
- An e-learning platform with access to a library of courses and learning paths.
- An Employee Assistance Program dedicated to employee health and wellbeing provided by professional coaches.
- Fitness Passport - access fitness centres across Australia at a subsidised rate
- Career growth opportunities across the Healius network
- Being a part of a large ASX-listed organization focused on delivering positive outcomes to all Australians

**Our commitment to diversity and inclusion**

QML Pathology Pathology is an equal opportunity employer committed to creating an inclusive workplace. We seek to recruit from diverse applicants and create teams with skills, perspectives and experiences that complement each other at work. We welcome suitably qualified applicants regardless of age, ethnicity, socio-cultural background, disability, sexual orientation or gender identity.

**How To Apply**

**We are a 2024 Circle Back Initiative Employer - we commit to respond to every applicant.

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