Food & Beverage Manager
7 months ago
**Job Number** 24026959
**Job Category** Food and Beverage & Culinary
**Location** AC Hotel Melbourne Southbank, 201 Normanby Road, Southbank, Melbourne, Victoria, Australia VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Management
**JOB SUMMARY**
Position responsible for all the food and beverage operations, which includes all culinary, restaurant, beverage and room service operations. Oversees guest and employee satisfaction, maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and proficiency of all applicable food and beverage laws and regulations. Develops and implements business plan for food and beverage.
**CANDIDATE PROFILE**
**Education and Experience**
- High school diploma or GED; 4 years experience in the food and beverage, culinary, or related professional area.
OR
- 2-year degree from an accredited university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; 2 years experience in the food and beverage, culinary, or related professional area.
**CORE WORK ACTIVITIES**
**Developing and Maintaining Budgets**
- Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments.
- Maintains a positive cost management index for kitchen and restaurant operations.
- Utilizes budgets to understand financial objectives.
**Leading Food and Beverage Team**
- Manages the Food and Beverage departments (not catering sales).
- Supervises and manages employees. Manages all day-to-day operations. Understands employee positions well enough to perform duties in employees' absence.
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Oversees all culinary, restaurant, beverage and room service operations.
- Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service.
- Provides excellent customer service to all employees.
- Responds quickly and proactively to employee's concerns.
- Provides a learning atmosphere with a focus on continuous improvement.
- Provides proactive coaching and counseling to team members.
- Encourages and builds mutual trust, respect, and cooperation among team members.
- Monitors and maintains the productivity level of employees.
- Develops specific goals and plans to prioritize, organize, and accomplish work.
- Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
- Sets clear expectations with the employees and team leaders and verifies that appropriate rewards are given if expectations are exceeded.
**Ensuring Exceptional Customer Service**
- Provides excellent customer service.
- Responds quickly and proactively to guest's concerns.
- Understands the brand's service culture.
- Drives alignment of all employees, team leaders and managers to the brand's service culture.
- Sets service expectations for all guests internally and externally.
- Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.
- Verifies all banquet functions are up to standard and exceed guest's expectations.
- Provides services that are above and beyond for customer satisfaction and retention.
- Improves service by communicating and assisting individuals to understand guest needs, providing guidance, feedback, and individual coaching when needed.
- Serves as a role model to demonstrate appropriate behaviors.
- Manages day-to-day operations, drives quality, and verifies standards are meeting the expectations of the customers on a daily basis.
**Managing and Conducting Human Resource Activities**
- Provides guidance and direction to subordinates, including setting performance standards and monitoring performance.
- Conducts performance reviews in a timely manner.
- Promotes both Guarantee of Fair Treatment and Open Door policies.
- Identifies the developmental needs of others and coaches, mentors, or otherwise helps others to improve their knowledge or skills.
- Identifies the educational needs of others, develops formal educational or training programs or classes, and teaches or instructs others.
- Develops an action plan to attack need areas and expand on strengths based on employee engagement and guest satisfaction results.
**Additional Responsibilities**
- Complies with all corporate accounting procedures.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Drives effective departmental communication and information systems through logs, department meetings and property meetings.
- Marriott International is an equal opportunity employer. We believe
-
Food & Beverage Manager
7 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 24027981 **Job Category** Food and Beverage & Culinary **Location** Melbourne Marriott Hotel Docklands, 15 Waterfront Way, Docklands, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage...
-
Food & Beverage Manager
7 months ago
Melbourne, Australia Scape Full time**WHO WE ARE?** Scape’s vision is to be the Earth’s best living company (so you can see straight off the bat we are a conservative bunch!). We are a leading provider of student accommodation in Australia. We currently have the capacity to provide a home to 15,000 students (and are growing) and we don't simply provide a bed and roof; we also provide a...
-
Food & Beverage Manager
7 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 24086874 **Job Category** Food and Beverage & Culinary **Location** The Ritz-Carlton Melbourne, 650 Lonsdale Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management As one of the Ladies and Gentlemen of The Ritz-Carlton, you are the most important...
-
Pricing Manager
6 months ago
Melbourne, Australia AMP Full timePricing Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...
-
Food and Beverage Manager
7 months ago
Melbourne, Australia Woods & Co Recruitment Full time$100,000 + Super - Interstate travel opportunities - Established Arts + Events Company **Woods & Co Recruitment** have partnered with this is an internationally recognised Arts and Events Company, with over 20 years’ experience. They produce and manage events, theatrical productions, performers, and venues throughout Australia and internationally and are...
-
Melbourne, Australia Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
-
Melbourne, Australia Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp revolutionizes how over 25 million employees across 6,000 companies create a better world of work. As the global platform leader for employee experience, Culture Amp empowers companies of all sizes and industries to transform employee engagement, develop high performing teams, and retain...
-
Food & Beverage Manager
2 weeks ago
Melbourne, Australia Park Hyatt Melbourne Full timeSummary **Care Connects Us** At Hyatt, we believe in making people feel at home wherever they are in the world. We turn jobs into careers, encounters into experiences and trips into journeys. Join a team that is making travel more human, connected and sustainable. Here, everyone’s role matters, and your individuality is celebrated. **About Park Hyatt...
-
Assistant Food and Beverage Manager
7 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 24082460 **Job Category** Food and Beverage & Culinary **Location** Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for all the food and beverage operations,...
-
Nsc Claims
11 hours ago
Melbourne, Australia AMP Limited Full time**The opportunity** The North Service Centre (NSC)Claims & Insurance Manager is responsible for the effective management, recording and outcomes of Disability and Death claims, and Death, TPD and Salary Continuance insurance. across all North products as well as the training and development of the NSC Claims Processors within the team. Further, to work...
-
Delivery Manager
7 months ago
Melbourne, Australia AMP Full timeDelivery Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our legacy into...
-
Food & Beverage Supervisor
7 months ago
Melbourne, Australia Frontline Recruitment Full time**Food and Beverage Supervisor** **Melbourne CBD** Are you a seasoned leader with a passion for customer service and a strong background in food and beverage management? We are currently seeking a dynamic and experienced Food and Beverage Supervisor to join the team at Federation Square in Melbourne. **Responsibilities**: As a Food and Beverage...
-
Melbourne, Australia Hastings People Full timeGreat work culture and dynamic management role - Premium food and beverage offering **Client Profile** Our client is a leading Hospitality Operations Group that understands how to execute quality food and beverage within premium volume driven environments. In partnership with with an internationally recognised Hotel Group they are looking for an...
-
Assistant Manager
5 days ago
Melbourne, Australia Accor HQ Full time**Who we are** Hotel Chadstone Melbourne MGallery by Sofitel, is part of worldwide hotel chain Accor Hotels. Inspired by the creative journey of fashion, the hotel provides guests with a layered and sensorial experience that is unique and without comparison. Located on the door step to Chadstone - The Fashion Capital, the hotel is in the lifestyle and...
-
Food & Beverage Manager
5 days ago
Melbourne, Australia Hyatt Centric Melbourne Full timeSummary **About Hyatt Centric Melbourne** **The Role**: This is an incredible opportunity to be a part of Melbourne’s newest five star hotel, opening in December 2021, and the only Hyatt Centric in Australia. As the Food & Beverage Manager, you will be responsible for the efficient and effective running of our conferencing and events centre as well as...
-
Assistant Product Manager
4 months ago
Melbourne, Australia AMP Full timeAssistant Product Manager If you live in Australia or New Zealand, you've likely heard of AMP. But at a time when society is changing, we are too. We're now a nimbler business with new leadership and thinking. For us, these are exciting times. There's a real potential for big thinkers to help us redefine what financial services could be. And turn our...
-
Adoption Customer Success Manager
7 months ago
Melbourne, Australia Culture Amp Full time**Join us on our mission to make a better world of work.** Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better world of work. Culture Amp empowers companies of all sizes and industries to transform employee engagement, drive performance management, and...
-
Assistant Food and Beverage Manager
6 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 24109311 **Job Category** Food and Beverage & Culinary **Location** Le Méridien Melbourne, 20 Bourke Street, Melbourne, Victoria, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for assigned food and beverage/culinary operations....
-
Assistant Food
7 months ago
Melbourne, Australia Marriott International, Inc Full time**Job Number** 24036241 **Job Category** Food and Beverage & Culinary **Location** Sheraton Melbourne Hotel, 27 Little Collins Street, Melbourne, VICTORIA, Australia VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Position responsible for assigned food and beverage/culinary...
-
Host - Food & Beverage
1 month ago
Melbourne, Australia Hyatt House South Melbourne Full timeSummary **About Hyatt House South Melbourne**: At Hyatt, care connects us. We believe in the power of belonging - of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences and jobs into careers. Hyatt House hotels make guests feel genuinely at home with an elevated, spacious and perfectly...
