Assistant Manager

7 days ago


Melbourne, Australia Accor HQ Full time

**Who we are**

Hotel Chadstone Melbourne MGallery by Sofitel, is part of worldwide hotel chain Accor Hotels. Inspired by the creative journey of fashion, the hotel provides guests with a layered and sensorial experience that is unique and without comparison. Located on the door step to Chadstone - The Fashion Capital, the hotel is in the lifestyle and entertainment destination of Melbourne. Five star luxury and glamour creates the perfect setting for colleagues to create special moments that our guests will remember. Join us at Hotel Chadstone Melbourne MGallery by Sofitel, where we create stories that stay.

**What will you do**
- Work across all Food & Beverage outlets with a focus on Conference & Events
- Ensure that the Food & Beverage team deliver excellent & professional guest service at all times
- Work with all departments to ensure that service times are adhered to
- Implement and maintain standards relating to food hygiene, brand standards, stock control and OHS
- Manage Food & Beverage employees including rostering, training and performance management

**What you need to be successful**
- Previous experience in a similar role is essential
- Exceptional customer service skills
- Ability to supervise and lead a team to achieve excellent & efficient service
- Outstanding time management and organisational skills
- Excellent interpersonal skills across a range of departments, guests and employees

**What’s in it for you**
- Great benefits - worldwide accommodation and food & beverage discounts from you first day, Chadstone shopping centre discounts (at selected stores), free nights’ accommodation on your anniversary with Accor, free & confidential employee assistance program, discounted health insurance
- Career opportunities with international hotel brand
- Learning and development opportunities
- Work your way at Accor with flexible work arrangements

Aboriginal & Torres Strait Islander people are strongly encouraged to apply.


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