Customer Service Coordinator

2 weeks ago


Braeside, Australia TEAM Executive Consultants Full time

**Customer Service Coordinator**

**IMMEDIATE START**
**Career Opportunities**
**Salary to $60K plus super**
**THE COMPANY**:An International Marine organisation is seeking an additional Customer Service Coordinator to join their successful team in Braeside on a full time permanent basis.

**THE ROLE**:
Reporting to the Senior Sales member your responsibilities will include but not limited to:
Provide excellent customer service and technical advice to all customers.
Involved with pricing strategies using a variety of software packages including CRM's.
receive and entering sales orders.
Liaise with suppliers and understand pricing.
Prepare shipping documentation.
Liaise with freight forwarders.
Close relationships with customers.
Provide administrative support to head office, sales support and back up to sales team.
Prepare sales letters, purchase orders and sales reports.
Maintain database of warranties and credit claims.
Extensive use of Microsoft office in particular Excel and Microsoft 365..

**YOU**:
Enjoy marine life and sailing.
Want to learn about sailboats and sailing.
Want to learn and grow your career.
Are not a clock watcher.
Are a very sociable person.
Are a team player.

Employer questions
Do you have customer service experience?
Which of the following Microsoft Office products are you experienced with?
Which of the following statements best describes your right to work in Australia?
Which of the following statements best describes your Covid-19 vaccination status?
How many years' experience do you have as a customer service coordinator?
Do you have data entry experience?
Which of the following Customer Relationship Management (CRM) systems do you have experience using?

**Job Types**: Full-time, Permanent

**Salary**: $55,000.00 - $60,000.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Braeside, VIC 3195: Reliably commute or planning to relocate before starting work (required)

Work Authorisation:

- Australia (required)

Work Location: In person



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