Passenger Service Officers

4 months ago

Sydney Kingsford Smith Airport, Australia Menzies Aviation Full time

**Overview**

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 200 locations in over 37 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

We have exciting opportunities for Check-in Officers located at the International Terminal and are looking for energetic, positive individuals who are passionate about delivering impeccable customer service.
- Passenger check-in
- Providing exceptional customer service
- Validate passport and other travel documents
- Tag baggage, arrange seating & issue boarding passes
- Ensure compliance with safety & security requirements
- Use multiple airline check in systems
- Boarding gate duties, including announcements
- Assisting passenger's requiring additional assistance, including passengers requiring wheelchair assistance
- Participate in training activities and conduct on the job training
- Adhoc Administration

**Safety, Security and Compliance**

All employees have a responsibility and duty whilst at work to:

- Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
- Co-operate with their manager / supervisor to allow them to perform or comply with any legal requirements imposed on the company.
- Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety, or welfare reasons.
- Inform their manager / supervisor of any work situation, equipment or activity that represents a serious or immediate danger to health and safety.
- Report any hazards, near misses, incidents, accidents, or dangerous occurrences to their manager / supervisor, who will then follow the procedures contained in this manual.
- Carry out work in accordance with information and training provided and any specific workplace health and safety rules or procedures.
- Fully understand the company health and safety policy.
- Attend training courses as may be arranged by the Company.
- Engage with MORSE and follow our code principles.

**Qualifications and Experience**
- **Multi-lingual highly desirable - Korean, Japanese** **or Vietnamese.**:

- Efficient computer and typing skills.
- Professional and courteous communication skills, both verbal and written.
- High level attention to detail.
- Excellent organisational skills and the ability to multi-task.
- A positive, can-do attitude.
- Ability to problem solve and complete work accurately within a fast-paced environment.
- Ability to work cohesively in a team environment.
- Maintain to work cohesively in a team environment.
- Ability to work a 7-day rotating roster without restrictions.
- Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.

**What's in it for you**
- A growing global company with ongoing career opportunities.
- All training is provided onsite by our qualified trainers, along with on-going staff training and development programs.
- Airport location close to public transport.
- Discounted car parking.
- All uniform and personal protective equipment (PPE) provided.
- On-site Physio, complimentary treatments for all team members
- Staff discount on duty-free items in the staff store, including cologne/perfume, wine and spirits, make up.
- Above industry standard for remuneration

**Diversity**

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

**Application instructions

  • Passenger Services Officer

    5 months ago

    Sydney Kingsford Smith Airport, Australia Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role...

  • Passenger Services Officer

    3 months ago

    Sydney Kingsford Smith Airport, Australia Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents. But at the heart of our business is our people. **What is on...

  • Passenger Services Agent

    5 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Sydney International Airport! dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the...

  • Passenger Services

    5 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Sydney International Airport! dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, that are fluent in Tagalog to complete the job on...

  • Passenger Services

    5 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Sydney International Airport! dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the...

  • Passenger Services Delivery Agent

    6 days ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Sydney International Airport! dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the...

  • Passenger Reduced Mobility Agent

    5 months ago

    Sydney Kingsford Smith Airport, Australia Menzies Aviation Full time

    **Overview**: People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 250 locations in over 58 countries, across six continents. But at the heart of our business is our people. If you are seeking a...

  • Passenger Services Agent

    5 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Sydney International Airport! dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the...

  • Service Delivery Manager

    5 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for career progression and...

  • Service Delivery Manager

    3 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for career progression and...

  • Passenger Reduced Mobility Agent

    5 months ago

    Sydney Kingsford Smith Airport, Australia Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** We...

  • Passenger Services

    5 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the promises to our customers. dnata is proud to offer on the job training and upskilling. This allows for opportunities for career progression and...

  • Passenger Reduced Mobility Agent

    3 months ago

    Sydney Kingsford Smith Airport, Australia Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 290 locations in 65 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** We...

  • National Passenger Services Training Manager

    5 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    We have an opportunity for an experienced training manager to join our our national training team based in Mascot OR Tullamarine. At this stage we are looking for the right person to join the team and lead the training strategy on a national level! You will work within a dynamic and successful team with a passion for people (and having fun) and with the...

  • Passenger Services Agent

    5 months ago

    Sydney Kingsford Smith Airport, Australia Menzies Aviation Full time

    **Overview** People. Passion. Pride. This is what has driven our teams since 1833. Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 250 locations in 58 countries, across 6 continents. But at the heart of our business is our people. **Role Purpose** **What...

  • Passenger Services Agent

    5 months ago

    Melbourne Airport, Australia dnata Full time

    The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients’...

  • Customer Service

    7 months ago

    Sydney Kingsford Smith Airport, Australia dnata Full time

    Have you ever dreamed of working at the airport? Well this is your chance to join the worlds leading Ground Handler at Sydney International Airport! dnata is one of the most recognised ground services companies in the world and we are looking for motivated, passionate, team focused and energized employees, to complete the job on hand and to deliver on the...

  • Passenger Services Agent

    5 months ago

    Melbourne Airport, Australia dnata Full time

    Melbourne Airport, VICThe Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence...

  • Passenger Services Agent

    5 months ago

    Melbourne Airport, Australia dnata Full time

    The Service Delivery Agent is responsible for working in a team environment to ensure timely, efficient, professional and safe passenger service functions of check-ins for passenger handling and/or lead gate agent duties while ensuring all regulatory requirements are met. Also responsible for the efficient, safe and accurate adherence to the clients’...

  • Airport Passenger Service Representative

    1 month ago

    Melbourne Airport, Australia dnata Full time

    Job Title: Passenger Services AgentWe are seeking a highly motivated and customer-focused Passenger Services Agent to join our team at dnata Airport Services Pty. Limited.Job Summary:The Passenger Services Agent will be responsible for providing exceptional customer service to passengers, ensuring timely and efficient handling of check-ins, and adhering to...