Outbound Sales Team Manager

5 months ago

Parramatta, Australia Accor Plus Full time

Leadership opportunity for a team manager, who is passionate about sales
- Great employee discounts & benefits with Australia’s largest Hotel Group
- Parramatta location, with office walking distance to Parramatta station

**About the Accor Group**:
Accor is the largest Hotelier Group in Asia Pacific, offering accommodation options from Economy to Luxury & lifestyle. We pride ourselves on our 40+ brands, which include the Novotel, Mercure, Mantra, Ibis, Adagio, Sofitel, Pullman, Sebel & Fairmont.

**Our Business**:
With nearly 400,000 loyal members, Accor Plus is the subscription arm of Accor’s Asia Pacific business. We offer a paid loyalty subscription product to our loyal customers, who enjoy amazing benefits & exclusive offers at over 800 of our Hotels.

**About the Role**:
Based in our outbound sales office in Parramatta, Accor Plus are looking for an experienced Sales Manager, ready to lead a team of outbound Loyalty Sales Consultants. Our outbound team contacts recent guests of Accor Hotels, to introduce them to a FREE night stay at our hotels, as well as up to 50% off their bookings & dining with Accor, if they subscribe to the Accor Plus loyalty membership program.

This is a full-time position where you will train, coach, mentor and motivate the outbound team to sell the Accor Plus Membership, under the guidance and support of our Operations Team.

With an assistant leadership coach, as well as dedicated recruiter & trainer, we'll help you build the dream team More specifically, you will:

- Lead an outbound sales team, with the support of an assistant manager, of up to 30 outbound consultants
- Work between 8.30am and 5pm, Monday to Friday, from our Parramatta office
- Develop & execute sales strategies, to help uplift the sales performance of our Loyalty Consultants

**About You**:

- Managed, coached or led a sales team
- Worked & exceeded in a KPIs/targets driven sales environment
- Implemented sales strategies for your team
- Strong interpersonal skills, to help support & uplift sales consultants

Other advantageous (but not mandatory) attributes include outbound or call center management experience, as well as hospitality or loyalty subscription experience.

**Why Us?**:
Enjoy meaningful employment with Australia’s largest Hotel provider and help us grow our membership from 400,000 customers to 1 million Other benefits include
- Competitive bonuses for consistent sales performance
- FREE Accor Plus Membership + Additional Accor Employee bonus
- Build your career with an international business, that employee 1,200 employees, across 45 offices in 20 countries

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