Telephone Sales Representative

4 months ago

Parramatta, Australia HCF Australia Full time

About the Role

As a Telephone Sales Representative, you will provide Uncommon Care to our customers. We are looking for you to bring your Human touch to this Call Centre role. You will be taking calls from potential customers shopping for Private Health and Life Insurance to guide them and provide them with advice so they can make the right healthcare choices for themselves and their families.

This is a full-time, hybrid position. When you work from the office, you’ll be based in our brand new, high-tech Parramatta Call Centre.

Responsibilities

Receive inbound calls from potential customers and sell HCF Health and Life Insurance products Handle outbound and inbound enquiries from new and existing members with membership applications and questions about HCF Health and Life Products To provide answers to any enquiries in a clear, non-technical manner Maintain confidentiality of member information Maintain accuracy of member information, reporting and sales pipeline

About You

Strong commitment to providing outstanding customer service & sales Previous experience in a Call Centre (preferably outbound and inbound activity) Desire and commitment to work within a team dedicated to achieving team and individual performance objectives A positive attitude and willingness to embrace change Ability to work under pressure Self-driven and motivated Excellent telephone communication skills

Culture & Benefits

We’re all about creating a fantastic people experience, guided by our values, so that we can in turn better deliver for our members. We work with our people to create a work experience that is inclusive, supportive, safe and respectful so we can do the best for our members.

50% subsidy on HCF Private Health Insurance 18 weeks Parental Leave for all genders 6 additional leave days to support your wellbeing and medical needs Mental Health & Wellbeing programs Discounts to pet, life, travel and general insurance Come and join our HCF team

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