Head of Sales

3 weeks ago

Melbourne, Australia Mercedes-Benz Financial Services Australia Full time

**Aufgaben**:

- Becoming part of Mercedes-Benz means finding your individual role and workspace to unleash your talents to the fullest. It means becoming your best self in a global automotive company striving towards sustainable luxury. Empowered by visionary colleagues who share the same pioneering spirit. Together for excellence.
- At Mercedes-Benz Financial Services Australia, we offer financial solutions and convenience that retailers and customers need—all at a great place to work. We strive to be the company of choice for all our customers’, from financing and insurance, through to a whole host of vehicle-related services.
- As part of the global Mercedes-Benz Mobility AG organisation, we’re proud to be a driving force in the automotive sector. We’re firmly focused on the key global trends of our time: electrification, sustainability, digitalisation and artificial intelligence. We have a clear ambition:

- Best-in-class mobility services — customer-centric, seamless and flexible.
- We can’t achieve this ambition without dedicated and passionate employees. That’s why we’re on the hunt for a respected and passionate professional to fill the role of Head of Sales & Product located at our head office in Mulgrave, Victoria. As our Head of Sales, reporting to the Director of Sales & Marketing, you will manage functions of Sales, product marketing, campaigns, and training and retention for both Passenger Cars and Vans divisions to exceed new business, profit margin and conversions.
- What you’ll do - Manage, monitor and develop volume and margin growth for all Retail Dealerships (~60)
- Maintain all existing Dealer relationships and existing portfolios whilst seeking new business opportunities for wholesale and retail financing and insurance
- Help manage and drive appropriate pricing adjustments to ensure the MBFS portfolio is profitable
- Develop, execute and maintain new business and nurturing strategies for Mercedes-Benz cars and vans fleet customers
- Act as a key liaison and be responsible for all brand related topics including the development of MBPC related management presentations, the managing of dealer incentive programs, create and present content to C suite stakeholders monthly at internal and external meetings
- Develop and execute effective national Retention programs and strategies to ensure a growing portfolio and loyal customers
- Execute brand strategy for MBFSAu through retail and product strategies, communications (customer, dealer, internal and external), concepts and activities
- Influence and support effective marketing strategies for the product portfolio to drive product awareness and take-up
- Develop CRM and quantitative Business Development Centre (BDC) initiatives to drive sales strategies
- Create and manage any execution of events, sponsorships and other activities to strengthen business relationships and raise awareness of MBFS product and service offering
- Create and oversee the development and execution of the MBFS product strategy including the unique sales proposition for MBFS sales channels (offline and online)
- Collaborate and lead key stakeholder discussions in order to drive a one voice approach to the network for both Finance and Insurance
- Explore and live our core values
- Consistently meet high standards of operation in a compliant and efficient manner
- Participate in our learning culture, sharing your knowledge amongst the organisation

**Qualifikationen**:

- What you’ve got - Strong leadership experience, with a proven ability to effectively lead and develop your teams to support profitable growth.
- A tertiary qualification in finance or marketing and at least 10 years experiences in the finance and insurance industry
- In depth knowledge of the automotive and financial services market & competitors
- Strong strategic planning and delivery skills as well as superior research and analytical skills
- Experience in the digitization of customer journeys, brand marketing and retail marketing
- Excellent problem solving abilities, strong communication skills, excellent attention to detail, the ability to work under pressure and proven negotiation skills with internal and external stakeholders
- The ability to balance competing priorities and complete tasks on time

About us as an employer
- At Mercedes-Benz Financial Services, we believe our people make the difference. We proudly offer generous employee benefits, such as discounted car leasing and purchase options, on-site parking, gym, cafeteria and much more. We support our organisation with the opportunity to work flexibly with being in the office and working remotely from home.
- We are proud to be recognised as a Workplace Gender Equality Employer of Choice and support a flexible and progressive work culture. Our passion for our people extends to Employee Recognition and Reward programs, as well as learning and development opportunities.
- At Mercedes-Benz Financial Services Australia,

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